International Voice Process Executive Interview Questions and Answers for Freshers

Inbound calls are received by the company from customers, while outbound calls are made by the company to customers.

• Inbound calls are initiated by customers seeking assistance or information.

• Outbound calls are initiated by the company for sales, marketing, or follow-up purposes.

• Inbound calls are typically toll-free for customers.

• Outbound calls may involve telemarketing or customer service follow-ups.

SEO and digital marketing are strategies used to improve online visibility and attract customers through search engines and digital platforms.

• SEO stands for Search Engine Optimization, which involves optimizing websites to rank higher in search engine results pages.

• Digital marketing encompasses various online strategies such as social media marketing, email marketing, and content marketing to promote products or services.

• Both SEO and digital marketing aim to increase website ...read more

Wi-Fi is a wireless networking technology that allows devices to connect to the internet and communicate with each other wirelessly.

• Wi-Fi stands for Wireless Fidelity

• It uses radio waves to provide wireless high-speed internet and network connections

• Commonly used in homes, offices, public spaces, and for mobile devices

• Security protocols like WPA and WPA2 are used to protect Wi-Fi networks

• Examples of Wi-Fi devices include smartphones, laptops, routers, and smart home devices