Customer Support Engineer L1
Customer Support Engineer L1 Interview Questions and Answers
Q1. What is DHCP and DOMAIN Name?
DHCP is a network protocol that automatically assigns IP addresses to devices on a network. DOMAIN Name is a unique name that identifies a website or network.
DHCP stands for Dynamic Host Configuration Protocol
It allows devices to obtain IP addresses, subnet masks, and other network configuration settings automatically
DHCP servers manage a pool of available IP addresses and lease them to devices on the network
DOMAIN Name is a human-readable name that corresponds to the IP addr...read more
Q2. How to join a System to domain,
Joining a system to a domain involves configuring network settings and authentication with domain credentials.
Ensure the system is connected to the domain network
Access system properties and click on 'Change settings'
Click on 'Network ID' and follow the prompts to join the domain
Enter domain credentials when prompted
Restart the system for changes to take effect
Customer Support Engineer L1 Interview Questions and Answers for Freshers
Q3. Whats is full form os SMPS
SMPS stands for Switched Mode Power Supply.
SMPS is a type of power supply that uses switching devices to convert electrical power efficiently.
It is commonly used in electronic devices such as computers, televisions, and mobile phones.
SMPS operates by rapidly switching the input voltage on and off to regulate the output voltage.
It provides a stable and regulated power supply to the components of a device.
SMPS is more efficient and compact compared to traditional linear power s...read more
Q4. Configuration of server
Configuration of server involves setting up hardware, software, and network settings to ensure optimal performance and security.
Install and configure operating system
Set up firewall and security settings
Install and configure necessary software applications
Configure network settings such as IP address and DNS
Optimize server performance through tuning and monitoring
Q5. Configuuration of Router
Configuration of a router involves setting up network settings, security protocols, and routing protocols.
Accessing the router's web interface using a browser
Setting up IP address and subnet mask
Configuring wireless network settings like SSID and password
Enabling security features like firewall and VPN
Setting up routing protocols like OSPF or BGP
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