Customer Support Engineer L1

Customer Support Engineer L1 Interview Questions and Answers

Updated 20 May 2024

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Q1. What is DHCP and DOMAIN Name?

Ans.

DHCP is a network protocol that automatically assigns IP addresses to devices on a network. DOMAIN Name is a unique name that identifies a website or network.

  • DHCP stands for Dynamic Host Configuration Protocol

  • It allows devices to obtain IP addresses, subnet masks, and other network configuration settings automatically

  • DHCP servers manage a pool of available IP addresses and lease them to devices on the network

  • DOMAIN Name is a human-readable name that corresponds to the IP addr...read more

Q2. How to join a System to domain,

Ans.

Joining a system to a domain involves configuring network settings and authentication with domain credentials.

  • Ensure the system is connected to the domain network

  • Access system properties and click on 'Change settings'

  • Click on 'Network ID' and follow the prompts to join the domain

  • Enter domain credentials when prompted

  • Restart the system for changes to take effect

Customer Support Engineer L1 Interview Questions and Answers for Freshers

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Q3. Whats is full form os SMPS

Ans.

SMPS stands for Switched Mode Power Supply.

  • SMPS is a type of power supply that uses switching devices to convert electrical power efficiently.

  • It is commonly used in electronic devices such as computers, televisions, and mobile phones.

  • SMPS operates by rapidly switching the input voltage on and off to regulate the output voltage.

  • It provides a stable and regulated power supply to the components of a device.

  • SMPS is more efficient and compact compared to traditional linear power s...read more

Q4. Configuration of server

Ans.

Configuration of server involves setting up hardware, software, and network settings to ensure optimal performance and security.

  • Install and configure operating system

  • Set up firewall and security settings

  • Install and configure necessary software applications

  • Configure network settings such as IP address and DNS

  • Optimize server performance through tuning and monitoring

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Q5. Configuuration of Router

Ans.

Configuration of a router involves setting up network settings, security protocols, and routing protocols.

  • Accessing the router's web interface using a browser

  • Setting up IP address and subnet mask

  • Configuring wireless network settings like SSID and password

  • Enabling security features like firewall and VPN

  • Setting up routing protocols like OSPF or BGP

Customer Support Engineer L1 Jobs

Customer Support Engineer L1 1-4 years
Cuculus GmbH
3.0
Bangalore / Bengaluru
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