Chat and Email Support Executive Interview Questions and Answers for Freshers

Customer support is providing assistance and guidance to customers before, during, and after a purchase.

• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes helping customers navigate products or services, troubleshooting technical problems, and providing solutions.

• Customer support can be provided through various channels such as chat, email, phone, or in-person.

• Examples of customer support include helping a customer reset their password...read more