Service Desk Associate Salary in Kolkata

Likes

Good company but which process you r joining that matters. Good learning opportunities.

Dislikes

Salary is low as per other Companies. You need to check whether the project you are joining to a good project or not. Else you will not get any leaves on time, less salary hike, will force you to over time without over time bonus sometime. Specially your lead can do a lot mistake..regaring your Shift timing on system & all. So you need to be little conscious.

Likes

Good parts are Salary will be ontime, Leave policy is good . IJP options, Brand value is good.

Dislikes

Company and its operation policy are good but people Who are leading team are not capable enough to direct team according to company values and policies. Work life balance is critical in some of the projects. And it's transportation policy makes you loose your time atleast for 2hours in a day excluding travel time. Leads are not transparent in giving ratings, OT pay won't given on time and most of the time no full OT will be given ,if work extra 10 hours it will be given 1 or 2 hours based on the leads mood. Who ever is capable of doing work will get more work but not appreciated. Lack of carreer development. Favouritism.

Likes

Cognizant offers good salary as per industry standards and you get good chance to work on latest technologies. Skill development and up-skill programs are good. You have 3 days work from office policy no pressure on maintaining minimum office hours. Good work life balance depends on role and project for me it’s manageable.

Dislikes

more ijp opportunities should be given. more on-site opportunities should be given. employee benefits should improve. Medical insurance amount should be increased with no copay option to support employees. 10 hour working hour policy should be removed.

Likes

Salary will be on last day of every month. After one year, you're eligible for IJP ( internal joining process)

Dislikes

I had WFH, so I'm having hard time balancing work life and personal life. Because shift timings is for 24/7.

Likes

Work-life balance: TCS offers flexible working hours and remote work options. Learning and development: TCS offers training programs and certifications to help employees upskill. Job security: TCS is known for its stability and job security. Supportive environment: TCS has a strong emphasis on teamwork and collaboration, and senior management is approachable. Inclusive culture: TCS has a strong inclusive culture that promotes a sense of belonging. Sense of pride: People feel a sense of pride when they look at what they accomplish at TCS. Community contribution: People feel good about the ways they contribute to the community.

Dislikes

Low salary: I would say the pay is low compared to the expectations of the role. Others say that the average annual salary increase is around 2% or less.