Senior Customer Support Executive Salary in India

Likes

Company is offering good salary with cab.

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Colleague and other senior designation worker are helping and good to mentor new members

Dislikes

Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.

Likes

Only one thing which is get salary ontime

Dislikes

Behaviour and work n Balance ..not supportive manager .. of you are get dsat then manger ask for stop and logout . Please don't work on inbound process..very harrassing

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.