Senior Customer Support Executive Salary in BPO in India

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.

Likes

Colleague and other senior designation worker are helping and good to mentor new members

Dislikes

Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

Understandable management

Dislikes

Good environment but less salary and cuts salary without any reason , some times the NAPS doesn't gets credited to account then it get credit in another month

Likes

So I joined here as a fresher and I feel like that was the best decision I ever take . First they gave me a 2 months of complete training which was seriously enough . I never had this long training in any other company . The trainer or anything there was absolutely perfect . Everyone is so understanding and helpful . So flexible to work and you feel like a family over there

Dislikes

Less salary that's it