Senior Customer Service Representative
Annual salary range
₹2 Lakhs - ₹4.9 Lakhs
Very High Confidence 
Very High Confidence means the data is based on a large number of latest salaries.
Filter salaries bySenior Customer Service Representative Salary in BPO/KPO in India
based on 1.2k
latest salaries
• updated:
24 Dec 2024
Select an experience to get the exact salary
Salary of majority employees
Experience wise Senior Customer Service Representative salaries
| Years of experience | Avg. Annual Salary |
|---|---|
1
year
(126
salaries)
|  ₹2 L/yr - ₹4.6 L/yr |
2
years
(313
salaries)
| ₹2 L/yr - ₹4.9 L/yr |
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| |
3
years
(307
salaries)
| ₹2 L/yr - ₹4.8 L/yr |
4
years
(205
salaries)
| ₹2 L/yr - ₹4.8 L/yr |
5
years
(151
salaries)
| ₹2 L/yr - ₹4.9 L/yr |
View all salaries by experience
Senior Customer Service Representative Salary in
India ranges between ₹2
Lakhs to ₹4.9
Lakhs for
1 year of experience to 7 years of experience
. Salary estimates are based on
1.2k latest salaries received
from Senior Customer Service Representative.
See latest salaries
Senior Customer Service Representative salaries in different departments
| Department | Avg Annual Salary |
|---|---|
Customer Success, Service & Operations
Senior Customer Service Representative Salary
1 - 7
years
exp.
(728
salaries)
| ₹2 L/yr - ₹4.9 L/yr |
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| |
CSR & Social Service
Senior Customer Service Representative Salary
1 - 7
years
exp.
(38
salaries)
| ₹2 L/yr - ₹4.5 L/yr |
View all departments salaries
Explore on this page
Top paying companies
Popular companies
Jobs
available
Similar designations
Salary related reviews
Top interview questions
Latest annual salaries shared by Senior Customer Service Representatives
1d ago
Tech India
Senior Customer Service Representative
3 years exp.
2d ago
Teleperformance
Senior Customer Service Representative
3 years exp.
2d ago
Capita
Senior Customer Service Representative
7 years exp.
2d ago
Concentrix Corporation
Senior Customer Service Representative
4 years exp.
2d ago
Concentrix Corporation
Senior Customer Service Representative
6 years exp.
2d ago
Teleperformance
Senior Customer Service Representative
4 years exp.
2d ago
Wipro
Senior Customer Service Representative
2 years exp.
3d ago
Size Up Software Services
Senior Customer Service Representative
1 year exp.
3d ago
HCLTech
Senior Customer Service Representative
5 years exp.
3d ago
Alorica
Senior Customer Service Representative
2 years exp.
View all latest salaries
| Company name | Avg Annual Salary | Open Jobs |
|---|---|---|
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| Company Name | Avg Annual Salary | Open Jobs |
|---|---|---|
1 -
7
yrs
exp.
(980 salaries)
|
₹1.4 L/yr - ₹5.7 L/yr | |
1 -
8
yrs
exp.
(73 salaries)
|
₹2 L/yr - ₹5 L/yr | |
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| ||
2 -
7
yrs
exp.
(57 salaries)
|
₹2.3 L/yr - ₹6.3 L/yr | |
0 -
5
yrs
exp.
(30 salaries)
|
₹2 L/yr - ₹4.5 L/yr | |
0 -
6
yrs
exp.
(23 salaries)
|
₹1.8 L/yr - ₹4 L/yr | |
2 -
9
yrs
exp.
(22 salaries)
|
₹2.7 L/yr - ₹6.5 L/yr | |
1 -
9
yrs
exp.
(18 salaries)
|
₹2 L/yr - ₹4.8 L/yr | |
4 -
9
yrs
exp.
(13 salaries)
|
₹2.7 L/yr - ₹5.5 L/yr | |
Login to view exact salary
| ||
1 -
5
yrs
exp.
(5 salaries)
|
₹2 L/yr - ₹3.8 L/yr | |
2 -
6
yrs
exp.
(5 salaries)
|
₹4 L/yr - ₹5.6 L/yr | |
Senior Customer Service Representative Jobs in India
Senior Customer Service Representative
· 3-8 years
Hitech Digital Solutions
₹1
L/yr
- ₹3.5
L/yr
Ahmedabad
Senior Customer Service Representative
· 0-1 year
Teleperformance (TP)
₹1.3
L/yr
- ₹2.3
L/yr
Mumbai Suburban
Senior Customer Service Representative
· 0-3 years
Evernorth Health Services
Bangalore / Bengaluru
Similar Designation Salaries for Senior Customer Service Representative
| Designations | Avg Annual Salary |
|---|---|
Customer Service Representative Salary
0 -
6
years
exp.
(2.5k salaries)
| ₹1.5 L/yr - ₹4.4 L/yr |
Senior Customer Service Executive Salary
1 -
9
years
exp.
(3.6k salaries)
| ₹1.7 L/yr - ₹4.7 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(12.8k salaries)
| ₹1.4 L/yr - ₹4.2 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(39.8k salaries)
| ₹1.2 L/yr - ₹4.5 L/yr |
Customer Care Executive Salary
0 -
5
years
exp.
(58.1k salaries)
| ₹1.1 L/yr - ₹4 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Representative
Concentrix Corporation
Customer Service Executive
• posted on 14 Sep 2024
Likes
...perience in CNX . I learnt some many food Things in CNX . Good Working Culture. Salary Is Okey around 14k which is for freshers Fine. Job Security 💯 No doubt about it
read moreDislikes
Food need to improve in our location BBSR. Office Colleague Do have Manners Don't have sufficient parking area
Tech Mahindra
Customer Support Executive
• posted on 16 Nov 2024
Likes
Skill development training is average. Nothing is good actually.
Dislikes
... much poor and also here has LOP issues. It is not recoverable in maximum cases. I like to do extra work but they are not ready to pay the basic salary which is fixed. In maximum time higher department is not supportive. And in last 2 months I did work from 5 AM to 3 AM, only 2 hours were my rest time in a day. Because they gave huge works which was not my work, senior employees gave their work to juniors through WhatsApp app or G-meet or G-drive link, because they didn't want to keep any prove. And there is no email system for work from home employees. First time it was , but after few months it was gone. Very rude behaviour and high politics.
read moreStartek
Customer Support Executive
• posted on 09 Oct 2024
Likes
Startek always provide salary on time
Dislikes
They are taking more than 9 hours time not providing a downtime of quality sessions & meetings
Firstsource Solutions
Customer Service Associate
• posted on 17 Apr 2022
Likes
Job is completely secure if you are doing ur job good. Work experience will be excellent. Very friendly staff and management
read moreDislikes
More work and less salary. You should get for what u are working
Top skills for Senior Customer Service Representative
13 Senior Customer Service Representative jobs demanding these
skills
Senior Customer Service Representative Salary By Locations
| Locations | Avg Annual Salary |
|---|---|
Hyderabad / Secunderabad
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2.5 L/yr - ₹6.2 L/yr |
Bangalore / Bengaluru
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2.1 L/yr - ₹6.2 L/yr |
Login to view exact salary
| |
Chennai
Senior Customer Service Representative
1 -
7
years
exp.
| ₹1.9 L/yr - ₹4.7 L/yr |
New Delhi
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2.3 L/yr - ₹5.7 L/yr |
Mumbai
Senior Customer Service Representative
1 -
8
years
exp.
| ₹1.9 L/yr - ₹6 L/yr |
View More
Senior Customer Service Representative Salary In Other Industries
| Industries | Avg Annual Salary |
|---|---|
Software Product
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2 L/yr - ₹6 L/yr |
BPO
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2 L/yr - ₹5 L/yr |
Login to view exact salary
| |
IT Services & Consulting
Senior Customer Service Representative
1 -
7
years
exp.
| ₹2 L/yr - ₹5.3 L/yr |
Recruitment
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2.2 L/yr - ₹6.1 L/yr |
Non-Profit
Senior Customer Service Representative
1 -
7
years
exp.
| ₹2.1 L/yr - ₹4.8 L/yr |
View More
Frequently Asked Questions about Senior Customer Service Representative Salaries
What is the salary of a Senior Customer Service Representative in India?
Salary for a Senior Customer Service Representative in India ranges between ₹2.0 Lakhs to ₹4.9 Lakhs per year. Salary estimates are based on 1.2k latest salaries received from various Senior Customer Service Representatives across industries.
What are the top paying companies that employ Senior Customer Service Representatives?
- American Express Senior Customer Service Representative Salary - ₹6.6 Lakhs per year
- Thermo Fisher Scientific Senior Customer Service Representative Salary - ₹6.5 Lakhs per year
- Automatic Data Processing (ADP) Senior Customer Service Representative Salary - ₹6.2 Lakhs per year
- Accenture Senior Customer Service Representative Salary - ₹5.6 Lakhs per year
- TCS Senior Customer Service Representative Salary - ₹5.4 Lakhs per year
What is the starting salary for a Senior Customer Service Representative in India?
Average starting Salary for Senior Customer Service Representative in India is around ₹2.0 Lakhs per year (₹16.7k per month). 1 year of minimum experience is required to be a Senior Customer Service Representative.
What is the highest salary for a Senior Customer Service Representative in India?
Highest salary that a Senior Customer Service Representative can earn is ₹8.4 Lakhs per year (₹70.0k per month).
What are the top paying industries for Senior Customer Service Representative in India?
- Software Product - ₹0.6 Lakhs to 21.9 Lakhs per year
- Financial Services - ₹0.2 Lakhs to 27.5 Lakhs per year
- Internet - ₹0.2 Lakhs to 39.2 Lakhs per year
- IT Services & Consulting - ₹0.2 Lakhs to 10.7 Lakhs per year
- BPO - ₹0.6 Lakhs to 7.0 Lakhs per year
What are the top paying cities for Senior Customer Service Representative in India?
- Gurgaon / Gurugram - ₹2.0 Lakhs to 5.5 Lakhs per year
- Pune - ₹1.8 Lakhs to 6.0 Lakhs per year
- Bangalore / Bengaluru - ₹1.7 Lakhs to 5.7 Lakhs per year
- New Delhi - ₹1.8 Lakhs to 5.7 Lakhs per year
- Mumbai - ₹1.2 Lakhs to 7.0 Lakhs per year
What are the popular/top skills required to become a Senior Customer Service Representative?
These are the top skills of a Senior Customer Service Representative based on 13 jobs posted by employers.
- Communication Skills
- Customer Service
- Customer Support
- BPO
- Voice Process
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Senior Customer Service Representative Interview Questions
based on 67 interviews
Q1.
Why would I like to change job
Q2.
What will I learn in peachmode in order confirmation job
Q3.
What if I will not give my 100% in 15 days
Q4.
After 15 days my salary hike will be decided was I ok with it
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