Customer Success Manager Salary in Bangalore / Bengaluru

Likes

- Structured processes for everything from onboarding to reporting issues with payroll. finance, technical support, issues etc. -

Dislikes

...iple Women employees part of your team, you can tell your Promotion Good-bye. 5. Variable Pay for last 5yrs has been paid less than 5% (single digits) on avg. even though variable pay component is 20% or more of the total CTC for most employees (across SAP practice)

Likes

Salary paid was competitive and good incentives if you can achieve targets well.

Dislikes

Poor work life balance.

Likes

Agile Environment. Good Learning Opportunities. Competitive Salary. Rackspace University for developing your Soft and hard skills.

Dislikes

NO LTA benefits. Less or next to none for onsite Opportunities. Few roles have less job satisfaction.

Likes

...people who are willing to help. You can manage to have a good work life balance. Salary is on time. Food served 4 times.

Dislikes

Not so transparent HR, complex pay structure, there is a great depart from your CTC and in hand salary. Unwanted components in the CTC will reduce your in hand salary. Reward program is a joke, if you are a boss pet, you'll get a reward or forget it. Appraisal is a joke. Getting permission to work from home for a day is hassel. No option for Hybrid. leadership is losing focus on quality of the product. Very few remaining senior members are carrying all the load to keep the product alive. Please retain good employees by giving what they deserve.

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.