Customer Service Representative Salary in BPO/KPO in India

Likes

I like the job security and salary credited on time. Also, I like comfortable with job.

Dislikes

In few them they do politics and no more activities on floor. In our team most of them agent come and do work and go their home. No existing for coming job or any activity or talking discuss apart from job parameters

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Good management and good work culture

Dislikes

Salary is not getting increase even if you work from years. No monthly rating and all

Likes

Salary is timely credited and working hours are most of the time fixed

Dislikes

No promotion till 2 years and salary incriminant is almost negligible

Likes

Understandable management

Dislikes

Good environment but less salary and cuts salary without any reason , some times the NAPS doesn't gets credited to account then it get credit in another month