Customer Service Advisor Salary in Mumbai (Updated 2025)

Likes

The only thing employees want to work here, is the salary and the incentives that can be earned per month

Dislikes

The work culture, the work life balance and specially the management are some of the things that needs to be taken into consideration. Some of the managers are good but not all.

Likes

Initially facilities were good enough, bonuses, management was kind enought to like the company. Nowadays, we can’t say the same.

Dislikes

The management is so toxic, whole lot of politician personalities. Now, no perks, no bonus, no promotion, no growth and day to day reduction in basic facilities in the name of cost cutting.

Likes

The company environment is great. I've worked here on 3 months contract. I'm fully satisfied with the training and help from trainer to TL and SMEs, Managers. All are supportive and encouraging. I would love to work again here if they offer me any permanent position. After contract ended, i badly miss this company each and every day.

Dislikes

...is not good. Company should look into it. And need to reduce canteen food price. As all are getting less salary here compare to other similar companies

Likes

Only one thing which is get salary ontime

Dislikes

Behaviour and work n Balance ..not supportive manager .. of you are get dsat then manger ask for stop and logout . Please don't work on inbound process..very harrassing

Likes

Good salary, hybrid module, best part would be night shift allowance.

Dislikes

Worked in EE, process is good but as the company has now started hiring people on average salary, the new hire are more into making money and not providing resolutions to the customers, worst part is nobody is bothered to take feedbacks and work on it!!