Customer Care Executive Salary in Jamshedpur

Likes

Colleague and other senior designation worker are helping and good to mentor new members

Dislikes

Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.

Likes

I only liked the salary package that was around 31k in hand

Dislikes

There are so much things that i disliked and my experience was very TERRIBLE due to this. SO FIRST THING FIRST They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates, Second Is About the HR's in this company So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building Third reason is THE PROCESS TRAINERS AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED FOURTH THING i would say is THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS

Likes

... work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.

Dislikes

slow process of appraisal and salary hikes....

Likes

Work friendlyFlexible work arrangements, Competitive compensation and benefits, Opportunities for growth and advancement,Positive work-life balance Open communication channels, Recognition and rewards programs, Wellness initiatives and support, Fun and engaging work environme

Likes

good work-life balance, consistent salary on time, strong job security, a positive work culture, good learning opportunities, attractive incentives, and the ability to work independently within their roles;

Dislikes

Strict Timings and Work Culture: Rigid work hours with limited flexibility, leading to complaints about work-life balance