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Indian Startups
3mo
awesomesnail
·
works at

Zomato vs Swiggy: Feature Showdown! 🚀

Both Zomato (Blinkit) and Swiggy have rolled out exciting features in the past two months. Here’s a snapshot: Zomato Schedule Orders: Plan deliveries in advance Zomato Live: Book concerts/events Group Ordering: Order with friends Hide Restaurants: Refine recommendations Takeaway: Pre-order for pickup Cash on Delivery: Pay cash, credit the balance to Zomato Money EMI: Pay in installments on big orders🙂 Swiggy 10-min Medicine Delivery (with PharmEasy) Shopping List Upload: Add items from notes or WhatsApp Swiggy Bolt: 10-min delivery from popular chains International Login: Order for family in India Reorder Button: Easy reordering from navbar Which feature is your favorite?🤷‍♂️
misskick
3mo
One pattern that I see is, most new features released by Zomato focus on moments that need planning while Swiggy rollouts are focused on sudden needs which can be solved with least effort.
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primepistachio
3mo
student at
Indian Institute of Management (IIM), Ahmedabad
I somehow still prefer Swiggy over Zomato. Better discounts, pricing, and customer care service!
sevenpepper
3mo
student at
IIT Madras
They are also competing on who will provide poor customer service to users. Zepto is fully riding on this loophole and providing just bare min and improving user retention.
a deputy manager
3mo
Zomato is way more better but yes its expensive too compared to Switty
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