Add office photos
Engaged Employer
Western Union
3.6
based on 316 Reviews
Video summary
Company Overview
Company Locations
Working at Western Union
Company Summary
A global financial services provider offering money transfer solutions, empowering individuals and businesses to achieve financial stability across borders.
Overall Rating
3.6/5
based on 316 reviews
3% below
industry average
Critically rated for
Promotions, Job security, Work satisfaction
Work Policy
Hybrid
86% employees reported
Monday to Friday
89% employees reported
Flexible timing
82% employees reported
No travel
74% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
32 employees reported
Job/Soft skill training
28 employees reported
Cafeteria
17 employees reported
Professional degree assistance
11 employees reported
View all benefits
About Western Union
Founded in1851 (174 yrs old)
India Employee Count1k-5k
Global Employee Count10k-50k
India HeadquartersPune, Maharashtra, India
Office Locations
Websitewesternunion.com
Primary Industry
Other Industries
View in video summary
We help aspiring people and businesses around the world save, spend, and transfer money— empowering more prosperous financial futures for their family, friends, and communities across borders.
We build and offer easy-to-use products and services that bridge digital and physical borders to give customers choice, security, and reliability, no matter where they are, simplifying and empowering their financial lives.
The Western Union Foundation’s mission focuses on creating economic opportunity for disadvantaged youth and people who migrate in search of stability and prosperity. This is achieved through strategic investments in nonprofits that provide scholarships for higher education, skill building for workforce readiness, and inclusion programs. Since 2001, the Western Union Foundation has invested more than $140 million across 150 geographies, helping millions of people worldwide.
Mission: We make financial services accessible to people everywhere. More than moving money, Western Union designs and constructs easy-to-use products and services in a digital and physical financial ecosystem.
Western Union Ratings
based on 316 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
132
4
82
3
46
2
25
1
31
Category Ratings
3.7
Salary
3.5
Work-life balance
3.4
Company culture
3.4
Skill development
3.3
Work satisfaction
3.2
Job security
3.0
Promotions
Western Union is rated 3.6 out of 5 stars on AmbitionBox, based on 316 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Western Union
based on 300 reviews
3.3
Rated by 69 Women
Rated 3.7 for Salary and 3.3 for Work-life balance
3.6
Rated by 231 Men
Rated 3.7 for Salary and 3.5 for Work-life balance
Work Policy at Western Union
based on 74 reviews in last 6 months
Hybrid
86%
Work from office
11%
Permanent work from home
3%
Western Union Reviews
Top mentions in Western Union Reviews
+ 5 more
Compare Western Union with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 316 reviews | 3.3/5 based on 7.6k reviews | 3.0/5 based on 2.4k reviews | 4.0/5 based on 1.6k reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | Work-life balance Salary Job security |
Critically Rated for | Promotions Job security Work satisfaction | Job security Company culture Promotions | Promotions Company culture Work satisfaction | No critically rated category |
Primary Work Policy | Hybrid 86% employees reported | Work from office 47% employees reported | Work from office 89% employees reported | Permanent work from home 48% employees reported |
Rating by Women Employees | 3.3 Average rated by 69 women | 3.2 Average rated by 631 women | 3.0 Average rated by 597 women | 3.8 Good rated by 440 women |
Rating by Men Employees | 3.6 Good rated by 231 men | 3.3 Average rated by 6.6k men | 3.0 Average rated by 1.7k men | 4.0 Good rated by 1.1k men |
Job security | 3.2 Average | 2.7 Poor | 2.9 Poor | 3.8 Good |
View more
Western Union Salaries
Western Union salaries have received with an average score of 3.7 out of 5 by 316 employees.
Senior Associate
(164 salaries)
Unlock
₹15.1 L/yr - ₹32 L/yr
Associate Solutions Engineer
(93 salaries)
Unlock
₹8 L/yr - ₹24.5 L/yr
Solution Architect
(91 salaries)
Unlock
₹22.8 L/yr - ₹42 L/yr
Junior Associate
(65 salaries)
Unlock
₹8 L/yr - ₹15.2 L/yr
Product Manager
(43 salaries)
Unlock
₹15 L/yr - ₹55 L/yr
Product Owner
(39 salaries)
Unlock
₹13 L/yr - ₹35 L/yr
Scrum Master
(26 salaries)
Unlock
₹11.6 L/yr - ₹26 L/yr
Associate Software Engineer
(25 salaries)
Unlock
₹9 L/yr - ₹24.1 L/yr
Senior Software Engineer
(25 salaries)
Unlock
₹12.5 L/yr - ₹30 L/yr
Senior Associate Trainee
(23 salaries)
Unlock
₹7.5 L/yr - ₹9 L/yr
Western Union Interview Questions
Interview questions by designation
Top Western Union interview questions and answers
Get interview-ready with top interview questions
Western Union News
Western Union Teams Up with HCLTech to Shift to AI-Led Platform Model
- Western Union has partnered with HCLTech to enhance its financial services through an AI-driven platform operating model.
- The collaboration designates HCLTech as Western Union’s largest preferred partner, focusing on digital transformation, platform innovation, and operational efficiency.
- As part of the agreement, Western Union will use HCLTech’s AI-powered solutions, FENIX 2.0 and AI Force, to transition to a platform-centric model, enhancing agility and scalability.
- The partnership also aims to accelerate Western Union’s platform and channel transformation by utilising HCLTech’s digital, cloud, and AI solutions to improve customer experiences and support data-driven decision-making.
Analyticsindiamag | 25 Mar, 2025
Stocks that will see action today: March 25, 2025
- Punjab & Sind Bank has fixed the floor price for raising funds through a QIP at ₹40.38 per share.
- Hyundai Motors India is investing ₹694 crore in a tooling centre for manufacturing stamping tools and vehicle panels.
- IL&FS Engineering Services has received a show cause notice from Indian Overseas Bank (IOB) for reviewing the classification of the company’s loan account as a suspicious fraud account.
- HCL Technologies has partnered with Western Union to modernise financial services using AI and cloud solutions.
HinduBusinessLine | 25 Mar, 2025
Western Union Taps AI to Move to ‘Platform Operating Model’
- Western Union has partnered with HCLTech to employ AI solutions and transition to a platform operating model.
- The collaboration aims to enhance platform and channel capabilities, deliver innovative customer experiences, and transform enterprise-wide infrastructure.
- As part of the partnership, Western Union will open an advanced technology center in Hyderabad, India.
- This strategic partnership will empower FinTech companies through digital engineering-led transformation.
Pymnts | 25 Mar, 2025
Western Union forms strategic partnership with HCLTech to transition to an AI led platform operating model
- HCLTech and Western Union have formed a strategic partnership to drive innovation and transformation in the financial services industry.
- Under the partnership, Western Union will leverage HCLTech's AI-powered solutions to transition to a platform operating model and accelerate platform and channel transformation.
- HCLTech's expertise in digital engineering will support Western Union in reimagining its technology landscape and expanding its technology footprint in India.
- The partnership aims to deliver exceptional value to customers and create a lasting impact in the financial services sector.
Global Fintech Series | 24 Mar, 2025
HCLTech, Western Union Join Hands To Establish Data Centre, Offer AI Solutions
- HCLTech and Western Union have announced a partnership to establish a data center and offer AI solutions.
- HCLTech will provide Western Union with AI-powered solutions, Fenix.AI and AI Force, to accelerate the transition to a platform-centric operating model.
- The collaboration aims to enhance platform and channel capabilities, delivering seamless and innovative customer experiences.
- The partnership emphasizes HCLTech's focus on empowering fintech companies and creating exceptional value for stakeholders.
Bloomberg Quint | 24 Mar, 2025
Western Union and MoneyGram app usage drops as stablecoin adoption surges
- Downloads of Western Union and MoneyGram apps have dropped significantly, with Western Union seeing a 22% decline and MoneyGram experiencing a 27% reduction.
- The number of monthly active users (MAU) using these traditional remittance platforms has remained under 3 million since 2021, indicating a shift in consumer behavior.
- Stablecoins, which offer faster, cheaper, and more accessible cross-border transactions, are emerging as a popular alternative to traditional remittance methods.
- The stablecoin market has surpassed $200 billion in capitalization and accounts for over 75% of recent crypto transactions, attracting attention from traditional financial institutions and blockchain companies.
Cryptoslate | 7 Jan, 2025
Powered by
Compare Western Union with
InstaReM
3.4
HighRadius
2.8
Broadridge Financial Solutions
3.9
AGS Transact Technologies
3.0
PayPal
3.9
Rupeek
3.7
Hitachi Payment Services
3.8
MasterCard
3.9
Mswipe Technologies
3.1
Truhome Finance
3.9
BankBazaar
3.4
Razorpay
3.6
Unimoni
3.9
PayU Payments
3.5
Revolut
2.5
Visa
3.5
Saxo Bank
3.1
Worldline
3.8
Verifone
3.3
Euronet Worldwide
3.6
Contribute & help others!
You can choose to be anonymous
Companies Similar to Western Union
Angel One
FinTech
4.0
• 1.6k reviews
HighRadius
Software Product
2.8
• 1.4k reviews
Broadridge Financial Solutions
Internet, Manufacturing, Electronics, FinTech
3.9
• 1.3k reviews
AGS Transact Technologies
Financial Services, FinTech
3.0
• 1.1k reviews
Hitachi Payment Services
Financial Services, Internet, FinTech
3.8
• 749 reviews
MasterCard
Financial Services, Internet, FinTech
3.9
• 743 reviews
Mswipe Technologies
Financial Services, Internet, FinTech
3.1
• 675 reviews
Truhome Finance
FinTech
3.9
• 573 reviews
Western Union FAQs
When was Western Union founded?
Western Union was founded in 1851. The company has been operating for 174 years primarily in the FinTech sector.
Where is the Western Union headquarters located?
Western Union is headquartered in Pune, Maharashtra and has an office in Pune
How many employees does Western Union have in India?
Western Union currently has more than 3,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Western Union based on the number of reviews submitted on AmbitionBox.
Does Western Union have good work-life balance?
Western Union has a Work-Life Balance Rating of 3.5 out of 5 based on 300+ employee reviews on AmbitionBox. 68% employees rated Western Union 4 or above, while 32% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Western Union work-life balance reviews for more details
Is Western Union good for career growth?
Career growth at Western Union is rated as moderate, with a promotions and appraisal rating of 3.0. 32% employees rated Western Union 3 or below, while 68% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Western Union promotions/appraisals reviews for more detailed insights.
What are the cons of working in Western Union?
Working at Western Union does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work satisfaction, based on 300+ employee reviews on AmbitionBox.
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+
Reviews
5 Lakh+
Interviews
4 Crore+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app
Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.
Follow us
