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Ufone
4.1
based on 16 Reviews
Video summary
Company Overview
Company Locations
Working at Ufone
Company Summary
Ufone, a cellular service provider in Pakistan, focuses on delivering affordable communication solutions and innovative services, catering to over 22 million subscribers nationwide.
Overall Rating
4.1/5
based on 16 reviews

8% above
industry average

Highly rated for
Skill development, Work satisfaction, Company culture

Critically rated for
Salary
Work Policy

Monday to Saturday
46% employees reported

Flexible timing
50% employees reported

Within country
29% employees reported

Day shift
86% employees reported
View detailed work policy
Top Employees Benefits
Child care facility
2 employees reported
Job/Soft skill training
2 employees reported
Office cab/shuttle
1 employee reported
Professional degree assistance
1 employee reported
View all benefits
About Ufone
Founded in2006 (19 yrs old)
India Employee Count--
Global Employee Count1k-5k
HeadquartersIslamabad, Pakistan
Office Locations
--
Websiteufone.com
Primary Industry
Other Industries
--
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View in video summary
Pak Telecom Mobile Limited (PTML) is a wholly owned subsidiary of Pakistan Telecommunication Company Limited (PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Telecommunication Corporation Group (Etisalat) in 2006.
Since its inception, Ufone has focused on the people of Pakistan, empowering them with the most relevant communication modes and services that enable them to do a lot more than just talk, at a price that suits them the most. Along with the claim of lowest call rates, clear sound and best network, Ufone offers its customers simplified tariffs with no hidden charges.
This customer focus and best offering has allowed Ufone to build a subscriber base of over 22 million in less than a decade. Ufone has network coverage in 9,000+ locations and across all major highways of Pakistan. Ufone currently caters for International Roaming to more than 288 live operators in more than 160 countries. Ufone has also become a focused and intensive leader in VAS, constantly introducing innovative services, which have been the first of their kind in the Pakistani cellular industry.
As the world of telecommunications advances, Ufone promises its customers to stay ahead, developing and evolving, to go beyond their expectations, because at Ufone, it’s all about U.
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Ufone Ratings
based on 16 reviews
Overall Rating
4.1/5
How AmbitionBox ratings work?
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8
4
6
3
1
2
0
1
1
Category Ratings
4.3
Skill development
4.2
Work satisfaction
4.0
Company culture
3.8
Promotions
3.7
Job security
3.7
Work-life balance
3.1
Salary
Ufone is rated 4.1 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Ufone Reviews
Compare Ufone with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 4.1/5 based on 16 reviews | 3.9/5 based on 14.6k reviews | 4.0/5 based on 15.8k reviews | 4.0/5 based on 24.5k reviews |
Highly Rated for | Skill development Work satisfaction Company culture | Skill development Salary | Work-life balance Salary Company culture | Job security Skill development Work-life balance |
Critically Rated for | Salary | Promotions | No critically rated category | No critically rated category |
Primary Work Policy | - | Work from office 66% employees reported | Work from office 53% employees reported | Work from office 77% employees reported |
Rating by Women Employees | 3.0 Average rated by 1 women | 3.6 Good rated by 1.8k women | 3.8 Good rated by 2.7k women | 3.9 Good rated by 1.8k women |
Rating by Men Employees | 3.8 Good rated by 8 men | 4.0 Good rated by 11.9k men | 4.1 Good rated by 12k men | 4.0 Good rated by 21.2k men |
Job security | 3.7 Good | 3.7 Good | 3.8 Good | 4.0 Good |
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Ufone Salaries
Ufone salaries have received with an average score of 3.1 out of 5 by 16 employees.
Technical Lead
(2 salaries)
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₹9.2 L/yr - ₹11.8 L/yr
Customer Service Executive
(2 salaries)
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₹1.8 L/yr - ₹2.3 L/yr
Oprating Engineer
(1 salaries)
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₹3.6 L/yr - ₹4.6 L/yr
Senior Devops Engineer
(1 salaries)
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₹0.7 L/yr - ₹0.9 L/yr
Computer Operator
(1 salaries)
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₹0.4 L/yr - ₹0.5 L/yr
Agent
(1 salaries)
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₹0.2 L/yr - ₹0.2 L/yr
Customer Service Representative
(1 salaries)
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₹0.9 L/yr - ₹1.2 L/yr
Quality Assurance Officer
(1 salaries)
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₹0.4 L/yr - ₹0.5 L/yr
Tool Maker
(1 salaries)
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₹2 L/yr - ₹2.5 L/yr
Operations Manager
(1 salaries)
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₹2.7 L/yr - ₹3.5 L/yr
Ufone News
View all
Pakistan’s 5G Auction Stalled by Zong’s Legal Moves, Costing Over $200 Million
- Pakistan's 5G auction faces a setback due to legal moves by Zong
- Zong secures stay orders on key frequency bands, freezing 11.6 MHz of prime 5G-ready spectrum
- Ufone also litigates over 140 MHz, leaving only 54 MHz available for auction
- Truncated spectrum offerings may result in slower 5G rollouts and higher prices for consumers
TechJuice | 22 Apr, 2025

PTA Reports Rise in 3G/4G Users and Teledensity in Pakistan for March 2025
- The number of 3G/4G users in Pakistan increased from 141.64 million to 143.442 million in March 2025.
- The Next Generation Mobile Service (NGMS) penetration rate rose from 57.68% to 58.31%.
- The teledensity in Pakistan improved from 80.87% to 81.3%.
- Jazz, Zong, Telenor, and Ufone saw fluctuations in their respective 3G and 4G subscriber counts.
TechJuice | 17 Apr, 2025

Jazz Tops List of Telecom Complaints Received by PTA in March 2025
- Jazz received the highest number of telecom complaints in Pakistan during March 2025, according to official data released by the Pakistan Telecommunication Authority (PTA).
- Out of the total 9,476 complaints received by PTA, 9,182 (96.9%) were resolved.
- Jazz had the most dissatisfied customers with 3,799 complaints, out of which 3,752 (98.8%) were resolved.
- Other operators like Zong, Telenor, and Ufone also received complaints, with resolution rates ranging from 96.4% to 97%.
TechJuice | 17 Apr, 2025

PTA Cracks Down on Illegal SIM Issuance at Ufone and Zong Franchises in Quetta and Gujrat
- The Pakistan Telecommunication Authority (PTA) has conducted successful raids in Quetta and Gujrat to combat illegal SIM issuance at Ufone and Zong franchises.
- A raid in Quetta resulted in the arrest of the franchise owner and the seizure of biometric verification system (BVS) devices, computers, and unregistered SIM cards.
- In Gujrat, the PTA and FIA discovered 433 SIMs issued using fake CNICs at a Zong franchise, leading to the arrest of the franchise owner.
- These crackdown operations are part of PTA's efforts to safeguard telecom users by eliminating fraudulent SIM issuance.
TechJuice | 15 Apr, 2025

Zong Fined Rs68.9 Million as PTA Cracks Down on Peshawar’s Poor Telecom Services
- The Pakistan Telecommunication Authority (PTA) has fined Zong Rs68.9 million for failing to meet service quality standards in Peshawar.
- Zong's network availability dropped to 92.52% and data throughput was at 4.85 Mbps, much lower than regulatory thresholds.
- The PTA also issued warnings to Jazz, Telenor, and Ufone for various service deficiencies.
- PTA has overseen infrastructure upgrades in Peshawar, but power outages, security concerns, and equipment theft continue to affect service reliability.
TechJuice | 8 Apr, 2025

Pakistan’s Telecom Sector Faces Delays in 5G Auction Due to Spectrum Litigation and Merger Issues
- Spectrum litigation cases and delayed PTCL(Ufone)/Telenor merger are currently big challenges for upcoming 5G spectrum auction.
- Government of Pakistan is making efforts to resolve pending cases to ensure the early auction of additional spectrum.
- Pakistan's cellular network has grown rapidly, with 193.4 million mobile subscribers and 8.5 GB monthly data usage per subscriber.
- Government is planning policy reforms to promote telecom sector growth, sustainability and enhance broadband proliferation.
TechJuice | 7 Apr, 2025

Ufone-Telenor Merger Unresolved, PTA Chairman Updates NA Committee
- PTA Chairman Major General (Retd) Hafeez ur Rehman informed the committee that Ufone and Telenor have not yet merged.
- PTA has not received any official confirmation regarding the merger of the two companies.
- Need to establish more towers for improving service quality across the country was emphasized.
- Uncertain timeline for the upcoming 5G spectrum auction due to pending legal cases related to the spectrum.
TechJuice | 7 Apr, 2025

Pakistan’s 3G/4G Users Surge to 141 Million in February 2025
- The number of 3G/4G users in Pakistan increased from 139.95 million to 141.64 million in February 2025.
- Next Generation Mobile Service (NGMS) penetration increased from 57.08% to 57.68% in the same period.
- Total teledensity in Pakistan increased from 80.4% to 80.87% in February 2025.
- Major telecom operators like Jazz, Zong, Telenor, and Ufone experienced changes in their 3G and 4G user numbers.
TechJuice | 21 Mar, 2025
Jazz Records Highest Telecom Complaints at 4,987 in February 2025, Ufone Lowest at 1,435
- Jazz recorded the highest telecom complaints in February 2025, with 4,987 complaints.
- Ufone had the lowest number of complaints at 1,435.
- PTA received a total of 12,020 complaints, out of which 11,883 were resolved.
- Majority of complaints were against cellular mobile operators, with Jazz receiving the highest number of complaints.
TechJuice | 21 Mar, 2025

5G Spectrum Allocation Tied to Market Players Presence: PTA
- The Pakistan Telecommunication Authority (PTA) has indicated that the allocation of the 5G spectrum will depend on the presence of three or four major telecom players in the market.
- The auction of the 5G spectrum requires a policy directive from the Government of Pakistan, with certain challenges and prerequisites to be addressed.
- A consultant has submitted a report highlighting the need for more spectrum and the challenges of infrastructure limitations and market readiness to implement 5G.
- The 5G auction will be influenced by the merger case between Telenor and Ufone, as market competition is crucial for the successful adoption of 5G technology.
TechJuice | 27 Feb, 2025

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Ufone FAQs
When was Ufone founded?
Ufone was founded in 2006. The company has been operating for 19 years primarily in the Telecom sector.
Where is the Ufone headquarters located?
Ufone is headquartered in Islamabad.
Does Ufone have good work-life balance?
Ufone has a Work-Life Balance Rating of 3.7 out of 5 based on 10+ employee reviews on AmbitionBox. 88% employees rated Ufone 4 or above, while 12% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Ufone reviews for more details
Is Ufone good for career growth?
Career growth at Ufone is rated fairly well, with a promotions and appraisal rating of 3.8. 88% employees rated Ufone 4 or above, while 12% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Ufone reviews for more detailed insights.
What are the pros and cons of working in Ufone?
Working at Ufone comes with several advantages and disadvantages. It is highly rated for skill development, work satisfaction and company culture. However, it is poorly rated for salary & benefits, based on 10+ employee reviews on AmbitionBox.
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