AmbitionBox
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Overall Rating
5
14
4
5
3
6
2
6
1
15
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Work-life balance
Work satisfaction
Company culture
Skill development
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Customer Support Associate in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
N/A
My experience at GearInc has been extremely disappointing, to say the least. There is a complete lack of work motivation and job satisfaction here. The company operates in a manner that makes you feel uncertain about every aspect of your employment. Before your bonus is even credited, there is a chance that it could be canceled. To add to the frustration, it’s not unusual for issues like the update of a Code of Conduct (COC) to be pushed through just before your earned leave is paid the next year, with no regard for the impact on employees. Everything happens "coincidentally," making it feel like you’re constantly being left in the dark and at the mercy of the company’s decisions. The HR team’s focus seems to be primarily on conducting COCs rather than addressing the real concerns about employee security, satisfaction, and overall well-being. Whenever you raise any concern, the response is always the same—generic and unhelpful. There is no effort to understand the employee’s perspective or provide meaningful support.It feels like there’s a complete disconnect between the leadership and the workforce, making it an extremely demotivating environment to work in. Overall, I would not recommend GearInc to anyone. It’s a toxic environment with zero job satisfaction, no support from HR, and an uncaring upper management. If you value your career and well-being, look elsewhere....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Agent in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There are several things that I like about working there but the major thing is most of the time we don't do anything. We just chiling at cafeteria all the time I'm from TnS department.
There are tons of partiallity between agent and overheads. Overheads (TnS and GUO) think that they are the owner of this company but they forgot that they are just a f*cking employee of this firm.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Content Moderator 0 -
3
years
exp.
· Kolkata (47
salaries) | ₹1.5 L/yr - ₹3.5 L/yr | |
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Process Associate 0 -
3
years
exp.
· Kolkata (15
salaries) | ₹1.6 L/yr - ₹3.4 L/yr | |
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| ||
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Team Lead 2 -
5
years
exp.
· Kolkata (10
salaries) | ₹2.5 L/yr - ₹4.5 L/yr | |
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Quality Analyst 0 -
6
years
exp.
· Kolkata (9
salaries) | ₹3.3 L/yr - ₹4.5 L/yr | |
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moderator 0 -
2
years
exp.
· Kolkata (9
salaries) | ₹1.6 L/yr - ₹2.7 L/yr | |
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based on 27 reviews in last 6 months
Rated 3.2 for Work-life balance and 3.2 for Skill development
Rated 3.0 for Work-life balance and 2.8 for Work satisfaction
Bharat Gears
Elecon Engineering
Premier
Siemens