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Engaged Employer

eGain Communications

Q: When was eGain Communications founded?

eGain Communications was founded in 1997. The company has been operating for 27 years primarily in the Software Product sector .

Q: Where is the eGain Communications headquarters located?

eGain Communications is headquartered in Pune, Maharashtra.

Q: How many employees does eGain Communications have in India?

eGain Communications currently has approximately 400+ employees in India.

Q: Does eGain Communications have good work-life balance?

eGain Communications has a Work-Life Balance Rating of 3.9 out of 5 based on 60+ employee reviews on AmbitionBox. 71% employees rated eGain Communications 4 or above, while 29% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read eGain Communications work-life balance reviews for more details

Q: Is eGain Communications good for career growth?

Career growth at eGain Communications is rated fairly well, with a promotions and appraisal rating of 3.6. 71% employees rated eGain Communications 4 or above, while 29% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading eGain Communications promotions/appraisals reviews for more detailed insights.

Q: What are the pros of working in eGain Communications?

Working at eGain Communications offers several advantages that make it an appealing place for employees. The company is highly rated for job security, work life balance and skill development , based on 60+ employee reviews on AmbitionBox.

4.0

based on 66 Reviews

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Company Overview

Company Locations

Working at eGain Communications

Company Summary

eGain Communications is knowledge-powered customer engagement platform for enterprise and government

Overall Rating

4.0/5

based on 66 reviews

21% above

industry average

Highly rated for

Job Security, Work-Life Balance, Skill Development

Key Factors to Consider

3.8

Salary & Benefits

4.2

Job Security

3.9

Work-Life Balance

View all category ratings

Work Policy

Monday to Friday

86% employees reported

Flexible timing

78% employees reported

No travel

74% employees reported

Day shift

100% employees reported

View detailed work policy

Top Employees Benefits

Cafeteria

3 employees reported

Health insurance

2 employees reported

View detailed benefits

About eGain Communications

Founded in1997 (27 yrs old)

India Employee Count201-500

Global Employee Count501-1k

India HeadquartersPune, Maharashtra, India

Office Locations

Websiteegain.com

Primary Industry

Software Product

Other Industries

eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA and APAC.

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