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Celtycs Outsourcing Services

3.2
based on 34 Reviews

Working at Celtycs Outsourcing Services

Company Summary

Overall Rating

3.2/5
based on 34 reviews
highly rated categories
17% below
industry average
highly rated categories
Critically rated for

Promotions/Appraisal, Job Security, Skill Development

Work Policy
Monday to Saturday
Monday to Saturday
73% employees reported
Strict timing
Strict timing
55% employees reported
No travel
No travel
83% employees reported
Day shift
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
2 employees reported
Cafeteria
Cafeteria
1 employee reported
View detailed benefits

About Celtycs Outsourcing Services

Founded in2011 (14 yrs old)
India Employee Count51-200
Global Employee Count51-200
HeadquartersBangalore
Office Locations
--
Websiteceltycs.com
Primary Industry
Other Industries
--
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Celtycs is a customer service and management solution provider company. Product offerings include Spade OnDemand (Cloud-based multi-role customer experience analysis and quality management system), Sociolyze (Multi-channel social media analysis tool using NLP algorithm), Smart (Automated customer data collection and reporting platform), TextMining-OnDemand (Text analytics tool for customer feedback and reviews), FYI (Decision tree-based knowledge management tool), and WOCAS (Tool to understand customer feedback and assign to concerned person if needed so). Celtycs is also a member of the global alliance called LimeBridge, which is an alliance of 8 companies specializing in customer and contact management around the globe. In 2013, French CRM firm Activeo acquired Celtycs for an undisclosed amount.
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Celtycs Outsourcing Services Ratings

based on 34 reviews

Overall Rating

3.2/5
How AmbitionBox ratings work?
5
13
4
2
3
6
2
2
1
11

Category Ratings

3.4

Work-Life Balance

3.3

Work Satisfaction

3.2

Company Culture

3.1

Salary & Benefits

3.1

Skill Development

2.9

Job Security

2.9

Promotions/Appraisal

Celtycs Outsourcing Services is rated 3.2 out of 5 stars on AmbitionBox, based on 34 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Celtycs Outsourcing Services Reviews

Top mentions in Celtycs Outsourcing Services Reviews

Compare Celtycs Outsourcing Services with Similar Companies

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Overall Rating
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Highly Rated for
No highly rated category
Job Security
Work-Life balance
Job Security
Skill development
Work-Life balance
No highly rated category
Critically Rated for
Promotion/Appraisals
Job Security
Skill development
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Primary Work Policy
-
Work from office
80% employees reported
Hybrid
68% employees reported
Work from office
60% employees reported
Rating by Women Employees
3.7
Good
rated by 14 women
3.8
Good
rated by 24.6k women
3.9
Good
rated by 8.4k women
3.4
Average
rated by 3.1k women
Rating by Men Employees
3.1
Average
rated by 18 men
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Good
rated by 55.4k men
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Good
rated by 20.5k men
3.4
Average
rated by 7k men
Job Security
2.9
Poor
4.6
Excellent
4.2
Good
3.7
Good
View more

Celtycs Outsourcing Services Salaries

3.1
rated by 34 employees for salaries

Quality Analyst

(105 salaries)
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â‚ą2.1 L/yr - â‚ą4.6 L/yr

Senior Quality Analyst

(15 salaries)
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â‚ą3.5 L/yr - â‚ą6 L/yr

Team Leader Quality

(7 salaries)
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â‚ą3.4 L/yr - â‚ą5.1 L/yr

QA Analyst

(5 salaries)
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â‚ą2.6 L/yr - â‚ą3.7 L/yr

Deputy Manager

(4 salaries)
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â‚ą6.3 L/yr - â‚ą7.9 L/yr

System Support Engineer

(4 salaries)
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â‚ą3 L/yr - â‚ą3.5 L/yr

System Engineer

(4 salaries)
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â‚ą3 L/yr - â‚ą3.5 L/yr

Software Engineer

(4 salaries)
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â‚ą2 L/yr - â‚ą3.6 L/yr

Quality Assurance Analyst

(4 salaries)
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â‚ą3 L/yr - â‚ą3.5 L/yr

MIS Executive

(3 salaries)
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â‚ą3.5 L/yr - â‚ą4 L/yr

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Celtycs Outsourcing Services FAQs

When was Celtycs Outsourcing Services founded?
Celtycs Outsourcing Services was founded in 2011. The company has been operating for 14 years primarily in the Software Product sector.
Where is the Celtycs Outsourcing Services headquarters located?
Celtycs Outsourcing Services is headquartered in Bangalore.
How many employees does Celtycs Outsourcing Services have in India?
Celtycs Outsourcing Services currently has approximately 70+ employees in India.
Does Celtycs Outsourcing Services have good work-life balance?
Celtycs Outsourcing Services has a work-life balance rating of 3.4 out of 5 based on 30+ employee reviews on AmbitionBox. 56% employees rated Celtycs Outsourcing Services 3 or below, while 44% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Celtycs Outsourcing Services reviews for more details
Is Celtycs Outsourcing Services good for career growth?
Career growth at Celtycs Outsourcing Services is rated as poor, with a promotions and appraisal rating of 2.9. 56% employees rated Celtycs Outsourcing Services 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Celtycs Outsourcing Services promotions/appraisals reviews for more detailed insights.
What are the cons of working in Celtycs Outsourcing Services?
Working at Celtycs Outsourcing Services does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and skill development, based on 30+ employee reviews on AmbitionBox.
Celtycs Outsourcing Services Overview
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