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Collections Manager
Zopper
posted 17hr ago
Flexible timing
Key skills for the job
Roles and Responsibilities:
The purpose of this role is to lead and drive renewals to achieve 13th month Persistency Targets
and Overall Collection targets. This job requires a self-motivated individual with strong traction
& renewal chasing skills.The candidate needs to work closely with all stakeholders and develop a strong rapport especially with sales team. The role holder is expected not only to drive the customer renewals but also needs to bring awareness of persistency.
queries (Internal and external) and built healthy work relations.
(Due)/ Overdue/ Lapse/ Deep lapse.
levels.
basis along with providing superior customer services.
collection. Special focus & drive on non-contactable & negative customer base.
reports to be published on business requirement and management decision.
renewal cases and trace non-contactable customers.
Prerequisites:
5-8 Years of work experience in renewals collections/ persistency in Life Insurance
Well Versed knowledge of Excel for data tracking & creation of MIS as per requirements
Should have knowledge and understanding of basic regulatory requirements and how to
meet these on day to day basis.
Experience of managing customer service/ renewals in any Life Insurance company
Good Interpersonal, communication and articulation skills
Analytics & an Eye for detail
Graduate / MBA from a premier institute
Employment Type: Full Time, Permanent
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2-5 Yrs
₹ 10 - 12L/yr
Noida