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237 WNS Jobs
Senior Associate - Operations
WNS
posted 3d ago
Job Description
Agents will be responsible to work within Expedia and third party tools to process ticketing transactions and rescheduling customer reservations .These transactions may include but are not limited to a combination of the below:
Expedia may change the composition of the transactional types based on business need and will communicate any changes to the work mix as required. Agents are required to possess an attention to detail and knowledge of how to quickly and accurately process ticketing changes per Expedia and airline policies. Airline Ticket Reject Processing Ticket Exchange Processing Ticket Refunds Airline Initiated Schedule Changes (ASC) Airline Support
Qualifications
Minimum Qualifications: College Degree (preferred) High School Degree or GED (required)
Employment Type: Full Time, Permanent
Read full job descriptionWNS Interview Questions & Tips
Prepare for WNS Senior Associate Operations roles with real interview advice
Top WNS Senior Associate Operations Interview Questions
Q1. Different types of constraints and difference between primary key and foreign key?
asked in
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Q2. What will you check if a person is NRI has come to branch for open a bank account.
asked in
Senior Associate interview
Q3. What will you do if you find out a suspicious transaction?
asked in
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What people at WNS are saying
Rating based on 584 Senior Associate Operations
reviews
Anonymous · Customer Success, Service & Operations
in Indore
Likes
Good work life balance, good working environment with necessary amenities. Regular sessions for both fun and learn activities
- Salary - Excellent
+5 more
Dislikes
Appraisal rate is poor , also sometime toxic office groupings
Senior Associate Operations salary at WNS
reported by
2.9k
employees
₹1.1
L/yr - ₹8
L/yr
5%
less
than the average Senior Associate Operations Salary in India
View more details
What WNS employees are saying about work life
based on 12k employees
Flexible timing
Monday to Friday
No travel
Day Shift
WNS Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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WNS Navi Mumbai Office Location
Navi Mumbai Office
WNS Global Services, SEZ.Plot No-3,Building No 14,1st &2nd Floor, Airoli Mind Space, Kalwa TTC Industrial area, Thane Belapur Road
Navi Mumbai
Maharashtra 400708
Maharashtra 400708
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