Travel and Ticketing Associate

Role & responsibilities

Total Experience : 2+ years

Notice Period : Immediate to 1month

Work Location : Kochin Mandatory

Managing ticketing systems and ensuring smooth operations for events or travel.
Providing excellent customer service in ticket booking and inquiries.
Coordinating with various departments for ticketing logistics.
Experience in ticketing systems and customer service.
Strong communication and interpersonal skills.
Proficiency in computer applications and ticketing software.
Ability to work in a fast-paced environment and handle multiple tasks.
Excellent problem-solving abilities and attention to detail.

Issuing tickets and managing reservations for customers.
Providing detailed information about prices, availability, and event details.
Handling customer queries and resolving ticketing issues.
Maintaining accurate records of transactions and customer interactions.
Collaborating with team members to enhance the overall ticketing process.