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66 WNS Jobs in Pune

Senior Associate - Operations - Collections

0-5 years

₹ 4.35 - 5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Senior Associate - Operations - Collections

WNS

posted 19hr ago

Job Role Insights

Flexible timing

Job Description

Functional knowledge Understands application of the principles in the defined tasks related to order to cash process. Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy.
Collectors:
Voice calling
Dispute Management
Customers account Reconciliation
Dr and Cr clarity
Basic accounting knowledge
SAP knowledge preferred Customer Orientation
Ability to understand client expectations and requirements
Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution
Ability to maintain relationships with relevant line manager / counterparts / Stakeholders
Accountability: Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration & Teamwork
Understands and works towards the common goals of the organization rather than getting confined to own silo
Resolves conflicts at his / her level; escalates if required.
Displays good collaborative spirit
Does not resist change management
Analytical Thinking & Problem Solving: Spots anomalies and aberrations and solutions for the same; gets into the root cause in a structured way analysing the causes as well as applying understanding of the context and scenarios to identify the cause of these anomalies.
Communication skills
Speaks with confidence, poise, credibility, and enthusiasm when presenting information
Gives full attention to others ideas, questions, concerns and issues with interest and empathy Demonstrates requisite verbal and written communication skills and clarity in thoughts


Employment Type: Full Time, Permanent

Read full job description

WNS Interview Questions & Tips

Prepare for WNS Senior Associate Operations roles with real interview advice

Top WNS Senior Associate Operations Interview Questions

Q1. Are you aware of pharma forecasting techniques
Q2. Name 3 assets for NSCLC, or any solid tumor
Q3. What details have a POS receipt?
View all 10 questions

What people at WNS are saying

3.4
 Rating based on 583 Senior Associate Operations reviews

Likes

Good work life balance, good working environment with necessary amenities. Regular sessions for both fun and learn activities

  • Salary - Excellent
  • +5 more
Dislikes

Appraisal rate is poor , also sometime toxic office groupings

Read 583 Senior Associate Operations reviews

Senior Associate Operations salary at WNS

reported by 2.9k employees
Lock Unlock
₹1.1 L/yr - ₹8 L/yr
5% less than the average Senior Associate Operations Salary in India
View more details

What WNS employees are saying about work life

based on 12k employees
54%
71%
69%
68%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

WNS Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Submitted by Employees
Free Transport
Cafeteria
Job Training
Soft Skill Training
Health Insurance
Work From Home +6 more
View more benefits

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WNS Pune Office Locations

View all
Pune Office
WNS Global Services, 3rd to 7th Floor, Wing A & B, Tower 1, Cyber City, Magarpatta City, Hadapsar Pune
Maharashtra 411013
Pune Office
WNS Business Management Consultant, 104, Sakore Nagar Road, Sakore Nagar, Viman Nagar Pune
Maharashtra 411014

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