Senior Associate ||Legal Document Processing

Job Title: Senior Associate Legal Document Processing

Location: Gurgaon

Job Type: Full-Time

About the Role:
The Senior Associate within the Legal Document Processing team plays a critical role in ensuring the efficient and accurate processing of legal documents. This position requires an understanding of US legal documents such as Restraint Orders, Bankruptcy filings, Subpoenas, and Summons. A keen eye for detail, strong organizational skills, and the ability to work both independently and as part of a team are essential for success in this role.

Key Responsibilities:

• Document Review: Review incoming legal documents, including subpoenas, summons, and other legal correspondence. Extract key details such as dates, parties involved (defendant, plaintiff), agency addresses, and personal identifiers (e.g., SSN, TIN, DL, DOB).
• Data Entry & Management: Accurately input data from legal documents into the case management system, ensuring completeness and accuracy through thorough research.
• Confidentiality & Security: Maintain confidentiality and safeguard the security of sensitive legal documents.
• Daily Targets & SLA Compliance: Ensure daily targets and Service Level Agreements (SLAs) are met with consistent accuracy and efficiency.
• Backup Support: Provide backup when needed, including training and operational assistance, ensuring timely document processing and customer service levels are maintained.
• Accuracy & Attention to Detail: Meet accuracy standards as outlined by the client, ensuring each document is processed without error.
• Additional Duties: Perform other duties as assigned by the team manager to support the broader team and organizational goals.

Qualifications and Requirements:

• Experience: 2-3 years of experience in banking back-office or legal document processing.
• Technical Skills: Strong working knowledge of data entry, legal terminology, and banking terms.
• Typing Speed: Proficient typing skills with a focus on speed and accuracy.
• Education: Graduation from any discipline.
• Language Skills: Excellent written and verbal communication skills in English.
• Problem-Solving: Ability to take initiative and complete tasks independently while ensuring deadlines are met.
• Adaptability: Able to work under pressure, manage priorities, and take on overtime when required to meet deadlines.
• Commitment & Motivation: Self-motivated, dedicated, and capable of going the extra mile to meet organizational goals.
• Continuous Learning: Actively seeks opportunities to improve skills, whether through on-the-job experience or external training programs.
• Conflict Resolution: Ability to manage and resolve conflicts, as well as handle grievances in a professional manner.
• Shift Flexibility: Willingness to work in US shifts and adjust working hours as needed.

Key Competencies:

• Attention to Detail: Strong focus on accuracy and precision in document processing.
• Time Management: Ability to prioritize and act upon important matters effectively.
• Team Collaboration: Works well within a team environment, sharing knowledge and providing support when needed.
• Client Orientation: Focus on achieving the best outcomes for clients and ensuring high service standards.