Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

WNS

Compare

3.4

based on 12k Reviews

Video summary

237 WNS Jobs

Employee Referral - Associate/Sr. Associate

WNS GLOBAL SERVICES PRIVATE LIMITED

3.4

based on 12k Reviews

2-4 years

Indore

Employee Referral - Associate/Sr. Associate

WNS

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Customer Support Chat Support Back Office Management

Job Description

Back office Executive-Capture the details of the Bill of Lading in the system, Should have excellent communication skill in English and must have good proficiency in Email Writing skills. Should follow the instructions as mentioned in the Process Manual. Self-learning skills. Deliver the goals and targets as per defined KPI's. Follow the company policies and procedures under the guidelines aligned by supervisor and manager.

Should have a minimum typing speed of 25 wpm with 90% accuracy.

Basic computer Knowledge required. Ability of self-learning on live job.

Eye for Detail.

Willingness to work in Night Shifts or odd shifts/ weekends and under high stress and pressure.

Chat Support- Candidate should have good communication skill, Should be good at customer services, Should have a typing speed of minimum 30 WPM, Should be flexible with WO and shifts, Experience in webchat will be preferred, Should be a multitasker, should be a team player and should have a knowledge of MS office

Qualifications

Graduate

Employment Type: Full Time, Permanent

Read full job description

WNS Interview Questions & Tips

Prepare for WNS Associate roles with real interview advice

What people at WNS are saying

3.5

Rating based on 949 Associate reviews

Anonymous · Customer Success, Service & Operations in Mumbai

Likes

Nothing is good in this company worst company i have worked with mo appraisal and hike on time also the management is not good. They offer good salary to new joiners but not for the experienced employee who are woking for more than 1 year

Dislikes

Hr and managers