E-Commerce Business Intelligence Analyst

Data Analysis and Reporting:

• Collect, clean, and analyze data from e-commerce platforms, CRM systems, and other relevant data sources.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) such as sales, conversion rates, customer lifetime value, and website traffic.

Insights and Strategy:

• Translate complex data into actionable insights to improve product offerings, pricing strategies, and marketing campaigns.
• Identify trends and opportunities for business growth and provide strategic recommendations to stakeholders.

Collaboration and Communication:

• Work closely with cross-functional teams, including marketing, operations, and IT, to align analytics with business objectives.
• Present findings and insights to both technical and non-technical audiences using clear and concise communication.

Technical Expertise and Optimization:

• Design and implement data models and processes to optimize the collection and interpretation of data.
• Monitor and evaluate A/B testing results to refine marketing strategies and user experience.

Market and Competitor Analysis:

• Conduct competitive analyses to benchmark e-commerce performance and inform strategic decision-making.
• Stay updated on e-commerce trends, tools, and best practices.