iGaming: If it s iGaming, we know a thing or two. At Light Wonder, It s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the worlds most successful online gaming providers.
Position Summary
About Company
Our Values
Dare to be bold: We combine diverse talent to look at the familiar in unfamiliar ways.
Celebrate perspectives - We combine diverse talent to look at the familiar in unfamiliar ways
Never settle: We relentlessly push forward to create the extraordinary in every detail.
Uphold integrity: We promote accountability and respect to raise the bar for ourselves and the industry.
Win as a team: We bring out the best in each other to share collective success.
Technical Support Engineer
Job Location: ITPL Bangalore
Required Experience: 1 - 4 years
Job Description
Skill Set: L1 Support, SLAs, Ticketing Tools (preferably Service Now / Jira), knowledge on ITIL Process, Unix and SQL is good to have
Job Type: Full Time
Job Description:
Preferred Skills and Experience:
Experience from previous customer support / Technical support role is necessary.
Technical knowledge is required for this position.
Knowledge, Skills, Abilities:
Excellent communication skills.
Experience in Linux/Unix.
Experience working with Microsoft Office products.
Understanding of databases and ability to create and use basic SQL to query the database.
Decent knowledge experience in programming and scripting is preferred.
Ability to understand and use various in-house and commercial tools.
Ability to work in close relationship with other departments within the team.