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2588 Wipro Jobs

BMC Helix ITSM

Wipro Limited

 · 

3.7

 based on 53k Reviews

8-13 years

Kochi

1 vacancy

BMC Helix ITSM

Wipro

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Time UI and UX Shipment Servicenow Venture Capital Restaurant

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Job Description


  • 8+ years of experience with BMC ITSM Helix SaaS/On Prem as a developer.
  • Excellent Written and Verbal communication skills to interact with business users, gather requirements and document workflow / integrations.
  • Strong understanding of BMC Helix SaaS multi-tenancy platform.
  • BMC Helix ITSM customization, administration, and support in the latest version of Helix.
  • Customization of various application in Helix PWA.
  • In depth Knowledge of various workflows in Helix.
  • Issue debugging and fixing of BMC Helix ITSM.
  • Should have extensive experience working with BMC Developer Studio.
  • Experience in BMC ARS custom application development.
  • Configuration of SLM.
  • Should have experience configuring IM, PM, CM, SRM, Service Catalogue, KM, RM, CMDB modules.
  • Should have experience configuring hardware asset management (HAM) and software asset management (SAM) modules.
  • Knowledge of Integrating with Third-party ITSM tools like ServiceNow, ManageEngine etc.
  • Experience with migrating data from legacy system (Remedy, ManageEngine etc)
  • In depth knowledge on BMC Helix Discovery module.
  • Experience in service mapping and service health dashboard creation using BMC Helix Discovery module.
  • Catalogue item development in DWP 21.3 & above
  • Create and update complex catalogue item in DWPA.
  • Development of catalogue in BMC Helix Business Workflows.
  • Knowledge on UI/UX principles for designing catalogue items and service requests in DWP portal.
  • Integrate catalogue items using REST pallet and other available connectors.
  • Experience in scripting and customization using JavaScript and JSON.
  • Experience in BMC Helix CMDB, Data Model, and various jobs.
  • Experience on integrating CBMD with various data providers like BMC Helix Discovery.
  • Integration using REST API and Webservice.
  • Should have experience in automating workflows, business rules and processes with BMC helix
  • Experience in integration using Atrium Integrator/spoon jobs.
  • Experience in uploading and managing foundation data.
  • Prepare complex reports based on Helix Dashboards/Smart reporting.
  • Should have experience in creating test cases and validating end-to-end workflows.

    BMC Helix ITSM



    Role Purpose
    The purpose of this role is to support delivery through development and deployment of tools.



  • 8+ years of experience with BMC ITSM Helix SaaS/On Prem as a developer.
  • Excellent Written and Verbal communication skills to interact with business users, gather requirements and document workflow / integrations.
  • Strong understanding of BMC Helix SaaS multi-tenancy platform.
  • BMC Helix ITSM customization, administration, and support in the latest version of Helix.
  • Customization of various application in Helix PWA.
  • In depth Knowledge of various workflows in Helix.
  • Issue debugging and fixing of BMC Helix ITSM.
  • Should have extensive experience working with BMC Developer Studio.
  • Experience in BMC ARS custom application development.
  • Configuration of SLM.
  • Should have experience configuring IM, PM, CM, SRM, Service Catalogue, KM, RM, CMDB modules.
  • Should have experience configuring hardware asset management (HAM) and software asset management (SAM) modules.
  • Knowledge of Integrating with Third-party ITSM tools like ServiceNow, ManageEngine etc.
  • Experience with migrating data from legacy system (Remedy, ManageEngine etc)
  • In depth knowledge on BMC Helix Discovery module.
  • Experience in service mapping and service health dashboard creation using BMC Helix Discovery module.
  • Catalogue item development in DWP 21.3 & above
  • Create and update complex catalogue item in DWPA.
  • Development of catalogue in BMC Helix Business Workflows.
  • Knowledge on UI/UX principles for designing catalogue items and service requests in DWP portal.
  • Integrate catalogue items using REST pallet and other available connectors.
  • Experience in scripting and customization using JavaScript and JSON.
  • Experience in BMC Helix CMDB, Data Model, and various jobs.
  • Experience on integrating CBMD with various data providers like BMC Helix Discovery.
  • Integration using REST API and Webservice.
  • Should have experience in automating workflows, business rules and processes with BMC helix
  • Experience in integration using Atrium Integrator/spoon jobs.
  • Experience in uploading and managing foundation data.
  • Prepare complex reports based on Helix Dashboards/Smart reporting.
  • Should have experience in creating test cases and validating end-to-end workflows.

    .

    • Employment Type: Full Time, Permanent

    Read full job description

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