Quality and Process Excellence Lead

Educational Qualification: Graduate/PG (BE / B Tech/ MBA/ B.Stat from a Premier Institute)

• Strong functional knowledge of Six Sigma, Statistical tools, Quality&Process re-engineering
• Change management skills & Facilitation Skills
• Problem Solving tools / analytical skills
• Exposure to ISO, CMMi or COPC will be added advantage
• Consulting experience in Shared Services Set up/BPO space is desirable

Job Description:

• Responsible for driving quality initiatives for Wipro/ Client Accounts.
• Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes.
• Leverage business optimization & innovation tools & application for process re-engineering.
• Benchmarking processes, Mgmt dashboard set up & building the best practices repository.
• Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship.
• Facilitating workshops, remote groups, and leading process diagnostic for articulation of process issues and solution formulation.