Sales Support Executive

Skills:.

Customer Relationship Management (CRM), lincense file generation, Sales Order Processing, Cold Calling, Post-Sales Support, executing campaigns,.

Sales Order Processing.

License File Generation.

Check leads and info mailbox.

Convert incoming download request to leads and assign them to relevant sales staff.

Follow-up leads by a telephone call.

If need be, organise to send OnDemand access details to the prospect.

Create the WUP calculation worksheet 60 days before the WUP expiry date and handover the sheet to SOM.

Create support or training contracts in CRM whenever an order for support incidents or training is invoiced.

Help with pre-exhibition preparations and post-exhibition follow-ups, if any.

Organize travel arrangements for Sales visits/meetings/exhibitions/on-site training or demos.

Ensure that the database in CRM is up-to-date with correct details and that no.

duplicates exist.

Help create simple quotations.

Help execute Marketing Campaigns.