Sales Support Executive Interview Questions and Answers

A nutritional label is a list of information about the nutritional content of a food product, including calories, fats, sugars, and vitamins.

• Provides information on serving size and number of servings per container

• Lists the amount of calories, fats, sugars, proteins, and other nutrients per serving

• Helps consumers make informed decisions about their dietary choices

• Required by law on most packaged food products

• Example: A nutritional label on a box of cereal will show the amount...read more

BPO stands for Business Process Outsourcing. E-commerce service refers to buying and selling of goods and services online.

• BPO involves outsourcing non-core business functions to a third-party service provider.

• E-commerce services include online shopping, online payment, and online delivery.

• BPO and e-commerce services are often used together to provide customer support for online businesses.

• Examples of BPO services include customer service, technical support, and data entry.

• Exa...read more

Biological Oxygen Demand (BOD) is a measure of the amount of dissolved oxygen needed by aerobic biological organisms to break down organic material present in a water sample.

• BOD is used as an indicator of the organic quality of water.

• High BOD levels indicate high levels of organic pollution in water bodies.

• BOD is measured over a specific period of time, usually 5 days (BOD5).

• It is an important parameter in assessing the health of aquatic ecosystems.

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves addressing customer needs and concerns

• It includes providing information about products or services

• It also involves resolving customer complaints and issues

• Examples include answering phone calls, responding to emails, and providing in-person assistance

• Good customer service can lead to customer loyalty and repeat business

Net banking is an online banking service that allows customers to perform various banking transactions through the internet.

• Net banking enables customers to access their bank accounts and perform transactions from anywhere and at any time.

• It allows customers to view account balances, transfer funds, pay bills, and manage investments online.

• Net banking is secure and requires customers to authenticate themselves using login credentials such as username and password.

• Examples of ...read more

Zebronics offers a wide range of electronic products including audio devices, computer peripherals, gaming accessories, and surveillance solutions.

• Audio devices such as headphones, speakers, and soundbars

• Computer peripherals like keyboards, mice, and webcams

• Gaming accessories such as controllers, headphones, and keyboards

• Surveillance solutions including CCTV cameras and DVRs

• Other products like power banks, smart watches, and LED TVs

Sales focuses on selling products or services, while marketing involves promoting and creating awareness about those products or services.

• Sales involves direct interaction with customers to close deals

• Marketing involves creating strategies to attract and retain customers

• Sales is more focused on immediate revenue generation

• Marketing is more focused on long-term brand building and customer relationships