Tele Sales Executive

Role Overview

As an Inside Sales Executive/Tele Sales Excutive you will be the first point of contact for potential customers, responsible for lead qualification, product presentations, and coordinating with the sales team. Your role will involve engaging customers, addressing initial inquiries, and ensuring a seamless transition to the sales process.

Role Description

1. Lead Generation & Qualification :

• Identify and qualify leads through inbound and outbound calls, emails, and digital channels.
• Assess customer needs, preferences, and readiness to purchase.
• Maintain an organized pipeline of prospective clients.

2. Customer Engagement & Initial Consultation

• Communicate with potential customers to understand their requirements.
• Provide initial product information and highlight key benefits.
• Educate customers on how Whitelion smart home solutions can meet their needs.

3. Demo Meeting Scheduling & Coordination

• Schedule and coordinate product demo meetings with customers.
• Work closely with the sales team to ensure smooth execution of demo presentations.
• Follow up with customers post-demo to gather feedback and answer queries.

4. CRM Management & Data Accuracy

• Update and maintain customer interactions, lead progress, and demo scheduling details in the CRM system.
• Ensure accurate documentation of sales activities for reporting and analysis.

5. Collaboration with Sales & Marketing Teams

• Work alongside the sales team to optimize the pre-sales process.
• Support marketing initiatives by providing insights into customer needs and feedback.
• Assist in creating sales presentations, proposals, and other pre-sales materials.