Whatfix - Enterprise Account Manager - North America Region (4-12 yrs)

Who are we?

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.

Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.

We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies.

Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.

With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the "Top 50 Indian Software Companies" as per G2 Best Software Awards.

Recognized as a "Leader" in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.

The sole vendor named as Customers' Choice: 2024 Gartner- Voice of the Customer for Digital Adoption Platform Report.

We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%

Highest-Ranking DAP on 2023 Deloitte Technology Fast 500- North America for Third Consecutive Year

Won the Silver for Stevie's Employer of the Year 2023 - Computer Software category and also recognized as Great Place to Work 2022-2023

Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

We are looking for a stellar Account Manager to join our team who would be focused on the US Market.

Responsibilities:

- Prospect within named enterprises in the US to generate pipelines and attain Quotas.

- Consistently achieve a license and recurring service revenue targets from named accounts

- Build a trusted advisor relationship with your prospects and customers

- Use Whatfix's prospecting and sales processes effectively

- Ensure the two-way flow of relevant and timely information

- Anticipate challenges before the prospect does

- Collaborate effectively with partnership, sales development, and solutions consulting teams

Requirements:

- 5+ years of direct selling experience to International enterprises.

- Preferably SAAS Background, Not Must.

- Track record of consistently meeting or exceeding Sales Targets.

- Experience prospecting, and generating opportunities with Cloud Application buyers.

- Experience in account planning and opportunity management, and running a sales cycle

- Experience with Salesforce.com and related CRM applications.

- Strong executive presence + interpersonal, written and presentation skills

- Experience presenting and demonstrating the product at industry events

- Outbound experience - Cold calls/emails/events etc within prospect organizations.

- Ability to identify prospect trigger/ pain with the right questions

- Ability to learn to speak your prospect's business language

- Ability to learn what would make your prospect successful

- The ability to teach your prospects using insights they didn't know before

- The ability to independently run a product demo

- The discipline to meet your sales productivity requirements

- Experience using prospecting tools - ZoomInfo, Lusha, Outreach, LinkedIn

What you will get to do:

- The opportunity to script your success and growth path in a fast-growth Series C startup

- Work with Sales and Product Marketing to develop new and leverage existing content

- Work with some of the best talents from Silicon Valley and India

- Deep knowledge of selling a SAAS B2B Product in a category-defining company.

- Exposure to C-Suite professionals from some of the top SAAS companies in the industry.

- Full-Stack learning of Sales tools.

Perks & Benefits (India):

- Uncapped Incentives and Bonus plans (GTM teams)

- Best-in-class medical Insurance coverage.

- Education Sponsorship

- Free Lunch & Dinner Buffet

- Doorstep Cab Drop Facility (10 PM onwards)

- Internal Job Transfer & global mobility programs

- Scope to represent Whatfix at global events (especially GTM teams)

- Travel to meet our global customers & prospects in person (especially those in GTM teams)

Note:

At Whatfix, we thrive on the power of collaboration, innovation, and human connection.

We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.

We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;

We are an equal opportunity employer and value diverse people because of and not in spite of the differences.

We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status