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Community Intern
WeWork India Management
posted 4d ago
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Flexible timing
Key skills for the job
Job Description
About the Role :
The Community team is dedicated towards enhancing the member experience, sales performance and operational excellence of our WeWork locations. This team plays a central role in all operations at all locations of WeWork and serves as the face of WeWork.
Every member of this team helps our members and employees create their life s work through assisting in functions such as hospitality and operations.
Roles and Responsibilities :
Illustrate WeWork s core values and strive to achieve our mission by supporting the Community Management team to achieve the following:
- Create a welcoming and collaborative community environment amongst our members through events and by building relationships between members
- Ensure that your building is fully operational and processes are running smoothly
- Drive growth and promotion of WeWork-provided service offerings
- Take direction from the Community Manager to support the Community team as necessary
Greeting/Point of Contact :
- Be the first and last point of contact for your building
- Cover the front desk during business hours
- Greet and check-in member guests
- Greet people who come in for tours, track walk-ins, schedule tours and send confirmation emails
- Manage WeWork Member check-ins and check-outs
- Prepare and distribute promotional materials to guests/potential members
- Answer walk-up member and guest questions or refer inquirers to additional resources
Membership Management :
- Work on community initiatives designed to develop connections between members including member introductions, event support, email and print communications
- Solve member-related issues to ensure that a cohesive community is maintained
Events and Community Management :
- Assist with set-up and breakdown of events
- Prepare newsletters, posters and event reports
- Business Development and execution of external events from non members
Building Operations and Management :
- Assist with move-ins and move-outs
- Assist with building operations and maintenance to ensure the highest level of member experience
- Mail and package responsibilities as needed
- Identify issues for escalation to the Community Manager and document the same accordingly
- Manage member ticketing communications and on ground emails
- Place orders and manage expenses for the location
Experience and Requirements :
- College graduate is preferred, but not required
- Strong verbal and written communication skills
- Exceptional organizational and multitasking skills
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic and empathy
- Passion for entrepreneurial communities
- Understanding of WeWork s mission and values
- Proficient in basic computer skills
- Customer service and/or sales experience is a plus
Employment Type: Full Time, Permanent
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13% candidates got the interview through other sources.
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What people at WeWork India Management are saying
Intern salary at WeWork India Management
reported by
1
employee
with 1
years exp.
₹1.8
L/yr - ₹2.3
L/yr
42%
less
than the average Intern Salary in India
View more details
What WeWork India Management employees are saying about work life
based on 63 employees
Flexible timing
Monday to Friday
Within city
Day Shift
WeWork India Management Benefits
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The Wellness Club Parents of We ReWork at WeWork Women of WeWork Satrangi Tails of We
Submitted by Employees
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