Digital Product Manager

In this role, you will:

• Query, monitor & troubleshoot - Adobe audience datasets. Analyzing audiences, querying datasets, identifying issues, establishing RCA, remediation process and status updates to all parties involved and thorough documentation.
• Play a significant role in designing test strategies and User Acceptance Testing (UAT) for new features and functionality along with post-production validation and user support.
• Use no code configuration functionality within the tool to enable features and functionality.
• Work with partners to define and deliver requirements for operational and process adherence tracking/reporting.
• Ensure product controls are met such as Downtime Tracking, User access and recertification.
• Collaborate with technology partners and cross-functional teams to enhance product capabilities and implement recommended changes.

Required Qualifications:

• 2+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:

• Digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2-5 years of experience working with Customer & Marketing datasets.
• 2+ years of experience on Adobe Experience Platform
• 3+ years of SQL/SAS experience
• Experience in gathering, analyzing, and interpreting large datasets.
• Good understanding of Campaign Lifecycle and familiarity with MarTech platforms
• Strong quantitative and qualitative analytical skills
• Ability to learn new capabilities and interfaces in a fast-paced environment.
• Excellent communication skills and ability to convey complex topics in an easy-to-understand manner.
• Proven experience in customer data analysis, troubleshooting & interpretation.
• Experience with workflow tools JIRA, Aprimo or similar project management tools.
• Willingness and aptitude for learning with a strong drive for continuous improvement.
• Exceptional problem solving/troubleshooting skills.