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158 Wells Fargo Jobs

Fraud & Claims Operations Associate Manager

10-15 years

₹ 12.3 - 15L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

1 vacancy

Fraud & Claims Operations Associate Manager

Wells Fargo

posted 5d ago

Job Role Insights

Flexible timing

Job Description

About this role:

Wells Fargo is seeking a Fraud Claims Operations Associate Manager.

In this role, you will:

  • Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claims
  • Identify opportunities for process improvement and risk control development in fraud and claims management to maximize efficiency and enhance customer service
  • Make supervisory decisions and resolve issues related to work distribution under direction of fraud and claims management
  • Leverage interpretation of internal processes and procedures to establish performance standards, evaluate performance, develop training materials, and ensure compliance with internal policies, risk controls, and government regulations
  • Collaborate and consult with customers, vendors, and other functional areas to resolve escalated issues
  • Interact directly with fraud and claims management to develop and implement functional area policies or procedures, and to provide exceptional customer experience
  • Manage allocation of people and financial resources for Fraud and Claims Operations
  • Mentor and guide talent development of direct reports and assist in hiring talent


Required Qualifications:

  • 10+ years of Financial Services, Fraud, or Investigation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years Leadership experience


Desired Qualifications:

  • Experience in Financial Services, Fraud, Investigations.
  • Leadership experience is required.

Employment Type: Full Time, Permanent

Read full job description

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Top Wells Fargo Associate Operations Manager Interview Questions

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What people at Wells Fargo are saying

3.5
 Rating based on 29 Associate Operations Manager reviews

Likes

Great company to work with. Good wor life balance. There are a lot of resources where you can learn yourself. Work pressure is medium. Higher standards of work.

  • Salary - Good
  • +6 more
Dislikes

Too much manual intervention even if things are automated and have effective tracking. Lack of effective communication with Management.

Read 29 Associate Operations Manager reviews

Associate Operations Manager salary at Wells Fargo

reported by 196 employees with 6-17 years exp.
₹7.4 L/yr - ₹18.4 L/yr
13% more than the average Associate Operations Manager Salary in India
View more details

What Wells Fargo employees are saying about work life

based on 6.5k employees
58%
92%
76%
66%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Wells Fargo Benefits

Submitted by Company
Education benefits
Well-being
Paid time off
Submitted by Employees
Free Transport
Health Insurance
Cafeteria
Gymnasium
Work From Home
Team Outings +6 more
View more benefits

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