Senior Digital Product Manager - Mobile / Web

About this role:

Wells Fargo is seeking a Senior Digital Product Manager with experience working as Business Analyst/Product Owner on Digital Channels web and mobile native app preferably on consumer banking products.

In this role, you will:

• Lead or participate in variety of complex functions within the digital environment web or mobile native on consumer banking products.
• Contribute to large-scale planning related to the execution of the digital strategy
• Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
• Independently resolve complex issues
• work with tech eam to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
• Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ year of experience as a Product Owner/Manager with Consumer banking experience working on digital customer journey on web or mobile native app.
• Ability to manage large-scale initiatives and effectively partner with stakeholders across business and technical teams
• Ability to manage process discovery, process modeling, and process improvement activities
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to synthesize complex analytical findings into executive level communications
• Ability to synthesize data to form a story and align information to contrast or compare to industry perspective and historical business trends
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Knowledge and understanding of online authentication, authorization, fraud, or security
• Solid creative and strategic thinking skills
• Strong analytical skills with high attention to detail and accuracy
• Quantitative or qualitative data analysis experience
• Process improvement experience
• Agile and Jira experience in large, regulated organizations

Job Expectations:

• Developing, evolving, and communicating the product area vision, priorities and strategy while managing risk and ensuring regulatory and policy compliance.
• Collaborating with the product manager on the overall product roadmap.
• Establishing, communicating, and monitoring product area goals and performance indicators.
• Identifying and build relationships with key partners and stakeholders to communicate product area vision, strategies, and priorities while soliciting and incorporating feedback.
• Engaging in industry, technology, and customer ecosystem for research and discovery to incorporate and prioritize key findings into the product area backlog.
• Actively owning the prioritization of a clearly understood product area backlog aligned to product area vision and goals.
• Coordinating with other product owners in same ToT and across ToTs for better understanding of the product requirements and for customer experience.
• Defining and refining user stories, ensuring acceptance criteria is clearly understood by the team.
• Accepting user stories after they have been fully delivered and meet the definition of done
• Actively participating in all product area events.
• Identifying and resolving sequencing and prioritization conflicts across products and product areas.
• Inspiring and leading high-performing, cross-functional teams.
• Being available to the team to answer questions and address escalated impediments.
• Maintaining continuous and cadenced communication with the product manager and delivery teams
• Coordinating with business analysts, delivery coordinators, POs, and supporting roles that are shared across delivery teams.
• Managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy.