Director, People Services Generalist

As a Director, People Services you will be part of the People Services and Technology team within Walmart Global Tech. You will work with product, engineering, and various business leaders to align operations performance against the functional and departmental strategic business plans while influencing change. you'll lead large internal operation teams that impact thousands of associates.
Our organization is responsible for millions of interactions with Walmart associates,. Each interaction we hold ourselves and each other to a high-performance bar while delivering a great working environment for our teams.

We are passionate about delivering consistent solutions to our business segments to support associates employed at Walmart. We have an established, yet evolving team focused on creating simplified and special people support experiences. This Director will be a critical leader in our Bangalore site and important to our overall leadership team globally.

 

About Team:
The People Services team supports the successful deployment and adoption of new People technologies across the enterprise. This team supports personnel transactions and moments that matter to associates during their career. The team s work ranges from transactional support to include support of higher touch and complexities. Associates are eager to master the work and evolve to scale and with technology to best support Walmart s workforce.

 

The role has 4 primary objectives:

 

(1) Ensure Walmart associates have a legendary person to person contact experience that they only need once

(2) Create a best-in-class environment that engages associates while enabling career paths and scalable growth increasing the AES positive response to core engagement questions

(3) Provide qualitative and quantitative insights to the business to eradicate defects

(4) Be a world class operations team focused on the successful inputs required to deliver on core KPIs

 

What you'll do:

What you'll bring:

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Minimum Qualifications...

Option 1: Bachelors degree in business, human resources, information technology, or related area and 5 years experience in business, human resources, information technology, or related area.

Option 2: 7 years experience in business, human resources, information technology, or related area.
6 years supervisory experience.

 

Preferred Qualifications

Bachelors degree in business, human resources, information technology, or related area, experience in business, human resources, information technology, or related area., Using advanced functionality of Microsoft Office