Account Manager - IT Services (8-12 yrs)

Company Description:

Vy Systems, a part of vy.ventures, is a technology consulting and solutions provider that has been offering services across multiple countries since 2002.

The company's distinctive DNA combines emotional components, key analytical talents, intellectual abilities, common sense, and presence of mind to make critical business decisions.

Vy Systems adopts a people-centric culture that values passionate disagreements and objective debates to achieve consensual solutions, with a focus on transparency, trust, reliability, and responsive service delivery.

Role Description:

- This is a full-time hybrid role for an Account Manager at Vy Systems.

- The Account Manager will be responsible for managing client accounts, developing relationships, understanding client needs, and proposing solutions.

- This role is based in Bengaluru with the flexibility for some work from home.

- Develop and maintain strong, long-term relationships with key decision-makers within assigned accounts.

- Proactively identify and pursue new business opportunities within existing accounts.

- Conduct regular client meetings and business reviews to understand their evolving needs and challenges.

- Act as the primary point of contact for all client inquiries and concerns.

- Drive revenue growth within assigned accounts through strategic account planning and execution.

- Identify and qualify new sales opportunities within existing accounts.

- Develop and present compelling proposals and presentations to clients.

- Negotiate and close deals with clients.

- Conduct market research and competitive analysis to identify new opportunities and stay ahead of the competition.

- Monitor industry trends and competitive landscapes to inform account strategies.

- Effectively map and engage with key stakeholders within client organizations.

- Develop and maintain strong relationships with internal stakeholders.

- Develop and execute account plans to achieve revenue and profitability targets.

- Accurately forecast sales revenue and track key performance indicators (KPIs).

- Ensure high levels of customer satisfaction by proactively addressing client concerns and exceeding expectations.

- Proactively identify and resolve potential issues before they impact client relationships.

Qualifications:

- 8-12+ years of experience in a client-facing role, with a strong focus on account management.

- Proven track record of success in managing and growing large accounts.

- Experience in the IT services industry (preferred in a service-based company).

- Strong experience in the GCC (Gulf Cooperation Council) market.

- Demonstrated ability to build and maintain strong client relationships.

- Excellent communication, presentation, and negotiation skills.

- Strong analytical and problem-solving skills.

- Experience in identifying and pursuing new business opportunities within existing accounts.

- Proficiency in Microsoft Office Suite.

Job Location - Bangalore.

Experience - 8-12+ years.

Looking for early joiners.

We need a candidate with solid experience as mentioned below.

Strong Large Account mining experience.

Experience in Service based companies.

GCC experience.

Scalable Strategic Account expansion experience.

Stakeholder mapping - Farming stakeholders or Hunting stakeholders' strategy experience.