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7 VuNet Systems Jobs

Observability Engineer

8-13 years

Hyderabad / Secunderabad

1 vacancy

Observability Engineer

VuNet Systems

posted 18hr ago

Job Description

responsibilities":" Join Our Journey at VuNet

At VuNet, were at the forefront of developing an innovative Business Observability platform. Our approach integrates big data and machine learning to revolutionize how customer journeys are monitored and user experiences enhanced. Our cutting-edge solutions are transforming digital payment experiences for major financial institutions, fostering financial inclusion nationwide. In our dynamic environment, we encourage our teams to tackle challenging customer and business issues. We value creativity and efficiency, rapidly transforming brilliant ideas into exceptional products that our customers adore. Our approach is grounded in teamwork, with cross-functional groups delving into details and engaging in constructive debates, all united by our mission to establish VuNet as a leader in the tech product industry.

What You Can Make Happen

We are looking for smart, self-motivated people with excellent communication skills to join our Customer Operations Team as Observability Engineers. Work with customers to understand their Business, application and IT landscape to design and deliver solutions for unified visibility, monitoring and analytics.

Are you ready to be a part of VuNets trailblazing teamJoin us and contribute to making a positive impact on the world.

Roles & Responsibilities
  • Excellent verbal / Written communication (Added Written as well) and good attitude.
  • Flexible to work in shifts that includes night shift
  • Basic understanding of process and importance of it along with managing reports/documentation.
  • Experience in working at NOC / Command Centre driven using SLA , Experience in ITIL Incident Management and Major / P1 incident management
  • Fluency in MS Excel, power-point is required.
Skills & Experience
  • Preference to the candidates who have experience in NOC monitoring tools such as (ITOM, ITSM) as L1 resource.
  • Willingness to learn new technologies and upgrade themselves as and when required.
  • Understanding of infrastructure and flow, how all the components work hand in hand (Network, server, application and database).
Educational Qualifications:
  • Must have completed Three-year undergraduates such as Bachelors of Science or Bachelors of commerce with minimum 2 years of work experience.
Good to Have Skills & Attributes
  • Good verbal and written communication skills to connect with customers at varying levels of the organization.
  • Ability to operate independently and make decisions with little direct supervision.
Additional Information
  • Should be open to work in 24*7 shifts.
Benefits
  • 100% Health Coverage of Medical insurance along with family.
  • Financial protection on disability, Life and accidental death for the employee.
  • 100% Parents Coverage for . Our approach integrates big data and machine learning to revolutionize how customer journeys are monitored and user experiences enhanced. Our cutting-edge solutions are transforming digital payment experiences for major financial institutions, fostering financial inclusion nationwide. In our dynamic environment, we encourage our teams to tackle challenging customer and business issues. We value creativity and efficiency, rapidly transforming brilliant ideas into exceptional products that our customers adore. Our approach is grounded in teamwork, with cross-functional groups delving into details and engaging in constructive debates, all united by our mission to establish VuNet as a leader in the tech product industry.

    What You Can Make Happen

    As an Account Manager BFSI, you will be responsible for managing existing accounts and/or building relationships with newly named accounts in the banking and financial services industry. You will understand their business objectives and provide strategic guidance and solutions to help them achieve their goals. You will also collaborate with cross-functional teams to ensure client satisfaction and drive revenue growth.

    Are you ready to be a part of VuNets trailblazing teamJoin us and contribute to making a positive impact on the world.

    Roles & Responsibilities
    • Account Management: Build and maintain long-term relationships with existing clients. Serve as the main point of contact for all sales-related inquiries, ensuring high customer satisfaction and retention.
    • Contract Negotiation: Collaborate with clients to negotiate pricing, contract terms, and service-level agreements. Ensure that contracts are executed accurately and in a timely manner.
    • Sales Reporting and Forecasting: Track sales activities, pipeline, and revenue forecasts using CRM tools. Generate regular sales reports and provide updates to management on sales performance, account activities, and potential risks.
    • Collaboration: Work closely with cross-functional teams, including sales engineers, product managers, and customer support, to provide seamless customer experiences and resolve any technical or service-related issues.
    Skills & Experience
    • 8-13 years of experience in an Account Manager or Client Relationship Manager role
    • Deep understanding of the banking and financial services domain and technology landscape
    • Excellent sales and negotiation skills, with a track record of achieving or exceeding sales targets.
    • Strong technical acumen and the ability to understand complex software solutions and explain them to non-technical stakeholders.
    • Exceptional communication and interpersonal skills to build rapport with clients and influence buying decisions.
    • Demonstrated consultative selling skills, with the ability to identify customer needs and provide tailored solutions.
    • Proficiency in using CRM software and sales productivity tools.
    • Analytical mindset with the ability to interpret sales data, identify trends, and adjust sales strategies accordingly.
    • Self-motivated and results-driven, with a strong sense of ownership.
    Educational Qualifications:
    • Bachelor s degree in business administration, marketing, computer science, or related field (or equivalent work experience).
    Benefits
    • 100% Health Coverage of Medical insurance along with family.
    • Financial protection on disability, Life and accidental death for the employee.
    • 100% Parents Coverage for Medical insurance.
    • Mental wellness programs, and counseling with 1:1 sessions.
    Our Culture

    VuNet believes in delivering WoW through service.

    VuNet supports career development programs to expand our People skills and enhance the expertise with various training programs.

    VuNet advocates open culture by having transparency, inclusivity, adaptability, and collaboration with an environment that fosters employee satisfaction, motivation, and trust, and also having an open communication, collaboration, and innovation within the teams.


Employment Type: Full Time, Permanent

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What people at VuNet Systems are saying

Engineer salary at VuNet Systems

reported by 1 employee with 5 years exp.
₹9 L/yr - ₹11.5 L/yr
79% more than the average Engineer Salary in India
View more details

What VuNet Systems employees are saying about work life

based on 38 employees
67%
73%
44%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

VuNet Systems Benefits

Health Insurance
Work From Home
Team Outings
Job Training
Free Transport
Child care +6 more
View more benefits

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