Vodafone Idea - General Manager - Sales Capability (1-2 yrs)

Role: Sales Capability Manager

Job Level/ Designation: M3

Function / Department: Sales & Distribution

Location: Delhi

Job Purpose:

- The Sales Capability Manager has the following responsibilities Sell-out focus, Capability building, R&R & UAT and testing Support for Sales system and automation.

Key Result Areas/Accountabilities:

- Performance through SIP Drive business delivery by driving SIP KPIs performance for each TSX and ASM every day with target setting, visibility on ranking and handholding bottom performers

- Training & Capability Building

- Govern the ZSTs and own the productivity of the trainers by focusing on effectiveness through performance coaching for bottom performers and creating impactful circle content modules

- Digital Champion and Apps Support

- Be the circle Digital evangelist and deliver on S&D transformation projects by supporting the design and launch of every single feature that is expected to go live in the circle R&R and Sales Initiatives

- Take own digital initiatives that are simple, can transform every circle and also business impacting so that the national digital pipelines are exciting and fool proof interventions.

- SCM to do comprehensive analysis by KPI by Zone for DSE, TSE, TSM and ASM incentive payouts and ensure timely calculations.

- He plays an important role in the SIP governance of the role and ensuring that appropriate interventions are initiated for consistent bottom SIP earners.

- Create a development plan for the individuals in discussion with line managers for TSM and ASM and ensure performance improvement through these initiatives.

- Identify the capability building need through ZSTs for DSEs and TSEs and directly for TSM and ASM & finalize the interventions - Ensure the adoption for local and corporate digital initiatives by managing day to day operational challenges of various Sales Portals like mPower / vConnect / VISA App and liaison with Central team for smooth operations.

- Incubate and execute high decibel R&R Programs by creating excitement among frontline and liasioning with Marketing & Commercial for end to end closure of the contests.

Core Competencies, Knowledge, Experience.

Strong team player, Strong understanding of distribution business & general business acumen.

- High level of Customer Focus.

- Excellent Analytical Skills, as well as the ability to translate the results of analysis into action points.

- Advanced Excel and PowerPoint skills.

- Powerful influencing and effective relationship management skills.

- Independent thought leadership and drive to execute.

- High on Digital curiosity and agility.

- Hands on experience of delivering coaching and learning intervention through various platforms would be preferred.

Must have technical/ professional qualifications:

- Graduate, MBA preferred.

- English and local market language.

- Skilled in performance analytics, review & driving team target achievement.

Exp: 8-12 Years