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Chief Operating Officer - COO
VMax Wellness
posted 15d ago
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Fixed timing
Key skills for the job
Job Description
We are seeking a dynamic and experienced Chief Operating Officer (COO) to lead our organization into a new era of growth and innovation. The ideal candidate will be a seasoned Leader from the B2C Sector . Preferably from a Health and wellness or similar industry with a proven track record of driving operational excellence, financial performance, and strategic initiatives in a fast-paced startup environment.
:
Strategic Leadership:
- Develop and execute a comprehensive strategic plan aligned with the organizations long-term vision.
- Identify and capitalize on emerging market opportunities to drive growth and expansion.
- Collaborate with the CEO and leadership team to set strategic priorities and allocate resources effectively.
Operational Excellence:
- Oversee all aspects of the organizations operations, including clinical services, Revenue, Sales.
- Implement lean methodologies and process improvement initiatives to optimize efficiency and reduce costs.
- Ensure compliance with all regulatory requirements and industry standards.
- Ensure all operations and services meet regulatory requirements and industry standards for quality, safety, and compliance.
- Develop and implement policies, procedures, and quality improvement initiatives to mitigate risks and enhance patient/client satisfaction.
- Represent the organization in the community and engage with stakeholders, including patients/clients, healthcare professionals, policymakers, and advocacy groups. Advocate for issues relevant to health and wellness and promote the organizations mission and values.
- Stay abreast of emerging technologies and trends in the health and wellness industry and leverage them to enhance operational efficiency, improve patient/client outcomes, and drive innovation within the organization.
- Lead/Own to ensure Customer Delight through Customer success initiatives.
Sales & BD Management:
- Strategic Sales Leadership: Proven ability to develop and execute comprehensive sales strategies, including setting sales goals, forecasting, and pipeline management.
- Customer Relationship Management (CRM): Strong understanding of CRM systems and the ability to leverage them to build and maintain strong customer relationships, identify upselling and cross-selling opportunities.
- Business Development: Experience in identifying new business opportunities, negotiating deals, and building strategic partnerships to drive revenue growth.
- Sales Team Management: Proven track record of leading and mentoring high-performing sales teams, setting performance standards, and coaching for success.
Financial Management:
- Develop and implement Revenue/Sales/Renewal strategies to achieve sustainable growth and profitability.
- Oversee budgeting, forecasting, and financial reporting processes.
- Manage cash flow and optimize resource allocation.
People Leadership:
- Build and lead a high-performing team of healthcare professionals and support staff.
- Foster a positive and inclusive work culture that empowers employees and drives engagement.
- Recruit, develop, and retain top talent.
- Establish key performance indicators (KPIs) and metrics to measure organizational performance and effectiveness.
- Monitor progress, identify areas for improvement, and implement initiatives to drive continuous improvement and achieve strategic goals.
Qualifications and Experience:
- Bachelor s/Master s degree in healthcare administration, business administration, or a related field.
- Minimum of 25 years of experience in operations, preferably from a B2C sector . Health and wellness firm or from a SAAS industry or similar .
- Strong Experience in a startup or high-growth organization.
- Proven track record of leading and scaling healthcare organizations.
- Deep understanding of healthcare regulations, reimbursement models, and quality standards.
- Minimum of 10 years of experience into Sales and business development.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively with diverse stakeholders, including clinicians, patients, and investors
Employment Type: Full Time, Permanent
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based on 6 employees
Strict timing
Monday to Saturday
No travel
Day Shift
VMax Wellness Benefits
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