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Head Collections - Business Loans
Virtue Sources
posted 5d ago
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Job Description
- To ideate, develop, set up and execute the Collection Organization of the Business Loans/LAP given by the company
- Products under coverage would include business loans, secured loans, supply chain financing etc.
- The role would span across automated robo collection, tele collections and physical collections.
- Develop the strategy for the optimal mix of in-house and outsourced resources.
- Hands-on management of the entire team to ensure the achievement of collection targets.
- To build next-generation capabilities by harnessing the multiplier impact of analytics, eclectic information sources and technology.
- Play an activist role in increasing the analytics and technology intensity of the business.
- Ensure strict adherence to processes and control measures, and to regulatory requirements. Successful completion of internal/external audits.
- Ensure Customer centricity - ensure adherence to COC, conduct RCA of collection related complaints and work continuously to minimize them.
Employment Type: Full Time, Permanent
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