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3 Virtual Binz Jobs
Operations Manager
Virtual Binz
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Operational Oversight:
- Manage the daily operations of BPO services, ensuring the delivery of high quality outputs in line with client expectations and service level agreements.
- Coordinate with various departments to ensure smooth workflow and the efficient allocation of resources.
- Team Management:
- Lead, coach, and motivate a team of operations staff, ensuring that targets are met and performance is aligned with company standards.
- Client Relationship Management:
- Serve as the point of contact for client escalations and ensure timely resolution of any operational issues.
- Communicate effectively with clients to understand their needs and ensure the company delivers value-added services.
Requirements
Requirements
- Minimum of 2-4 years of experience in International BPO operations management.
- Proven leadership skills with the ability to manage large, diverse teams.
- Excellent communication, interpersonal, and client-facing skills.
- Strong organizational skills with the ability to multitask and prioritize effectively
Employment Type: Full Time, Permanent
Read full job description What people at Virtual Binz are saying
What Virtual Binz employees are saying about work life
based on 8 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Virtual Binz Benefits
View more benefits
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