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3 Virtual Binz Jobs

Operations Manager

2-4 years

Udaipur

1 vacancy

Operations Manager

Virtual Binz

posted 1mon ago

Job Description

Operational Oversight:

- Manage the daily operations of BPO services, ensuring the delivery of high quality outputs in line with client expectations and service level agreements.
- Coordinate with various departments to ensure smooth workflow and the efficient allocation of resources.

- Team Management:

- Lead, coach, and motivate a team of operations staff, ensuring that targets are met and performance is aligned with company standards.

- Client Relationship Management:

- Serve as the point of contact for client escalations and ensure timely resolution of any operational issues.
- Communicate effectively with clients to understand their needs and ensure the company delivers value-added services.

Requirements
- Minimum of 2-4 years of experience in International BPO operations management.
- Proven leadership skills with the ability to manage large, diverse teams.
- Excellent communication, interpersonal, and client-facing skills.
- Strong organizational skills with the ability to multitask and prioritize effectively

Employment Type: Full Time, Permanent

Read full job description

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What people at Virtual Binz are saying

What Virtual Binz employees are saying about work life

based on 10 employees
50%
100%
83%
100%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Virtual Binz Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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