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3 Virtual Binz Jobs
Operations Manager
Virtual Binz
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Operational Oversight:
- Manage the daily operations of BPO services, ensuring the delivery of high quality outputs in line with client expectations and service level agreements.
- Coordinate with various departments to ensure smooth workflow and the efficient allocation of resources.
- Team Management:
- Lead, coach, and motivate a team of operations staff, ensuring that targets are met and performance is aligned with company standards.
- Client Relationship Management:
- Serve as the point of contact for client escalations and ensure timely resolution of any operational issues.
- Communicate effectively with clients to understand their needs and ensure the company delivers value-added services.
Requirements
Requirements
- Minimum of 2-4 years of experience in International BPO operations management.
- Proven leadership skills with the ability to manage large, diverse teams.
- Excellent communication, interpersonal, and client-facing skills.
- Strong organizational skills with the ability to multitask and prioritize effectively
Employment Type: Full Time, Permanent
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What people at Virtual Binz are saying
What Virtual Binz employees are saying about work life
based on 10 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Virtual Binz Benefits
View more benefits
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