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3 Virtual Binz Jobs
Customer Support Specialist (US Calling Process)
Virtual Binz
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Handle incoming calls and respond to customer emails in a timely and efficient manner.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Employment Type: Full Time, Permanent
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What people at Virtual Binz are saying
What Virtual Binz employees are saying about work life
based on 10 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Virtual Binz Benefits
View more benefits
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