Manager - Vendor Account (3-5 yrs)

- We are seeking an experienced and proactive Vendor Account Manager to lead and optimize vendor relationships, ensure seamless service delivery, and enhance operational efficiency.

- This role involves acting as the primary liaison between the company and vendors, managing day-to-day operations, and developing strategies for long-term, successful partnerships.

Roles and Responsibilities:

- Build, maintain, and strengthen partnerships with vendors to align objectives, ensure timely delivery, and meet quality standards.

- Track and analyze vendor performance metrics, identifying areas for improvement and implementing action plans.

- Address and resolve escalated vendor-related issues by coordinating with internal teams to minimize disruptions.

- Ensure vendor compliance with company policies, regulations, and industry standards.

- Identify and mitigate risks associated with vendor activities to protect company interests.

- Evaluate vendor-related processes regularly and implement enhancements to achieve greater efficiency and align with industry best practices.

- Maintain accurate records of vendor interactions, agreements, and performance evaluations.

- Provide regular updates to stakeholders on vendor performance, compliance, and key metrics.

Skills and Qualifications Required:

- Proven experience in vendor management or related roles, with a track record of optimizing vendor partnerships.

- Strong negotiation, communication, and relationship-building skills.

- Proficiency in tracking and analyzing performance metrics and preparing detailed reports.

- Familiarity with compliance requirements, risk management, and regulatory standards.