Regional Manager, OEM||Hafele India Pvt Ltd|| South

Job Location: Bangalore

Exp: 10 to 17 years

KEY RESULT AREAS

1. Development and achievement of Regional Sales Plan

2. Ensure quality of sales & Customer Service.

3. Appointment of Customers & OEM channel partners in non- represented areas

4. Secondary Sales Management from OEM channel partners.

5. Strengthening OEM Franchisee Operations and develop them in line of Organization plan.

6. Execution and monitoring way of working in the region.

7. To drive and strength the partnership with the key accounts and channel partners

8. To work towards optimal productivity in terms of resources

KEY FUNCTIONS & RESPONSIBILITIES

Please list your primary tasks & responsibilities that are specific to your position. Indicate an estimate of percent of work time spent on each - over the span of the year (it should not exceed 100%)

STRATEGIC:

1. Create regional sales plan in coordination with Business Head OEM.

2. Set and manage credit control based on the recommendation of Area Managers.

3.Continuously monitor new product introductions, sales strategies and schemes and recommend necessary actions.

4. To offer special prices or schemes with approval of Business Head OEM.

5.Continuously review sales performance data to identify issues/opportunities. Develop and execute action plans to fix issues and improve sales processes.

6. Market Intelligence To monitor and review the key activities and initiatives taken by competitors.

7.To ensure that the relationship with the key accounts and channel partners reaches to maximum level and customer feedback related to service is also high.

OPERATIONAL

A. BUSINESS DEVELOPMENT:

1. To manage Key accounts personally and establish long standing relationships with Key OEMs, OEM Franchisee partners and professionals like Contactors in the region.

2.To keep track of any potential franchisees partners and pass on the information to the respective areas.

3. To remain abreast of new business opportunities.

4. To look for potential areas of growth in terms of geography and product portfolio.

5. To build and strategize relationship with the below three types of customers

6. Existing Customer New Customer Lost / Revived Customer

7. Existing New Competitors

8. Product Application Product

9. To build relationship with the allied industry products.

B. CHANNEL MANAGEMENT

1. To conduct OEM Competency Mapping in terms of Financial position, reach and business Growth.

2. To periodically monitor performance of OEMs and take necessary actions for development.

3.To ensure that the regional team remains focused on their respective key Oems and Secondary Sales in order to generate demand.

4.To update the customers about all new product releases of the company as soon as they are released.

5.To show agility and swiftness related to customer feedback at high level

C. SOLUTION TO CUSTOMER QUERY:

1. To ensure that all customer complaints are immediately handled by the Sales/Technical Team.

D. OTHER INPUTS/REPORTS:

1.To be overall in charge of all the Sales operational issues in the region.

2.To submit consolidated Monthly activity report of the region to Business Head-OEM

3.To provide feedback about the product demand, market trend, product quality issues to the Product Management Team.

4.To assist HR department in Recruitment by conducting technical interviews of the candidates for Regional Team.

5.To review the Goals and Performance of the OEM Team in the region.

6. Any other function as may be intimated by the management from time to time.

E. DEVELOPMENTAL

1. Continuously review sales performance data to identify issues/opportunities. Develop and execute action plans to fix issues and improve sales processes.

2. Co-ordinate with Area Managers/Asst. Area Managers to ensure effective hiring, orientation, training, development and retention of sales team

Interested Candidates can E-mail your CV's to tulsi.g@hafeleindia.com