Computer Hardware, software solutions, Computer Hardware Troubleshooting, IT Hardware Support, Hardware Installation, IT Service Management,
On-Site Troubleshooting:Travel to client locations to diagnose hardware problems in computers, laptops, printers, and other peripherals.
Repair and Maintenance:Perform hardware repairs, upgrades, and replacements on-site, ensuring minimal disruption to the client's operations
Technical Support:Provide technical guidance and support to clients on hardware-related issues, ensuring clear communication and effective problem resolution
Documentation:Maintain detailed records of repairs, parts used, and services provided for accurate reporting and future reference.
Customer Service:Deliver excellent customer service, building positive relationships with clients and ensuring their satisfaction with the service provided.