CRM Strategist

CRM Strategist

Experience: 4+ Years
Salary : INR 15,00,000-18,00,000 / year
Preferred Notice Period: Within 30 Days
Shift: 4:00 PM to 1:00 AM
Opportunity Type: Remote
Placement Type: Permanent

(*Note: This is a requirement for one of Uplers' Partners)

What do you need for this opportunity
Must have skills required :
CRM, marketing automation, Data Analytics, Campaign Management, Campaign Strategist, email marketing
Good to have skills :
Salesforce, HubSpot, Marketo

Our Hiring Partner is Looking for:
CRM Strategist who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you.

Role Overview Description
We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels

Platform/Domain Expertise:
- Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices.
- Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs.

Channel-Specific Strategy Development:
- Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI.
- Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client.
- Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes.

Revenue Retention & Client Success:
- Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams.
- Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements.
- Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration

Operational Efficiency & Process Optimization:
- Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution.
- Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels.
- Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives.

Skills Required/Educational Qualifications:
- 4+ Years of experience in CRM / Marketing Automation.
- Should possess MBA or similar Master's Degree in Marketing.
- Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar).
- Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies.
- Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI
- Strong leadership skills with experience managing and developing high-performing teams.
- Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients
- Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals
- Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement

How to apply for this opportunity

1. Register or login on our portal
2. Click 'Apply,' upload your resume and fill in the required details.
3. Post this click Apply Now' to submit your application.
4. Get matched and crack a quick interview with our hiring partner.
5. Land your global dream job and get your exciting career started!

About Our Hiring Partner:
Mavlers is a full-service digital marketing agency that has propelled growth for over 7,000 brands and agencies worldwide. As Google, Mailchimp, WP VIP, Microsoft, Salesforce, and HubSpot partners, we possess the expertise to deliver high-impact projects and campaigns tailored to our clients unique business objectives.

About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. You will also be assigned to a dedicated Talent Success Coach during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!