Admission Counsellor

1: Role & responsibilities

• Engage with assigned leads and promptly initiate contact through the autodialer system. • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
• Build rapport, credibility, and establish trust with leads through effective communication and active listening.
• Schedule video Counselling [VC] sessions with admission Counsellors for qualified leads. • Coordinate schedules and ensure smooth communication between leads and admission Counsellors to facilitate the enrolment process.
• Maintain accurate records of lead interactions and follow-up activities in the CRM system.

Preferred candidate profile • Graduates or Postgraduates • Freshers or candidates with up to 2 years of work experience are welcome • Excellent communication skills & problem-solving skills • Must be comfortable working in a target-based consultative sales role

Perks and benefits
Here are just a few reasons why you should consider joining our team:

• Global Reach, Local Impact: At upGrad, you'll be part of a dynamic, diverse team that makes a difference on a global scale while creating opportunities for local communities. With 25 offices worldwide and a team of over 5100 professionals, upGrad has successfully enrolled over 10 million learners across 70+ countries.

• Award-Winning Excellence: With accolades such as being named the No.1 startup in India for three consecutive years by LinkedIn's Top Startups list [2018, 2019, and 2020], upGrad's commitment to innovation and impact is unparalleled. Additionally, upGrad has earned prestigious titles such as the ET Best Education Brand 2020 and inclusion in the esteemed GSV Global EdTech 50 List 2020, further solidifying our position as a leader in the education technology sector.

• Endless Opportunities: Join upGrad and unlock a world of opportunities for growth, learning, and personal development. With a team of over 4000+ professionals and a global network of partners, upGrad provides you with the support, resources, and opportunities you need to succeed and thrive. Connect with us: https://www.upgrad.com/

Interested candidates can share there CVs at garima.upadhyay@upgrad.com