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upGrad
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
60 upGrad Jobs
Admission Counsellor
upGrad
posted 17d ago
Flexible timing
Key skills for the job
JOB SCOPE ( Interested Applicants call - 8130564540 Saloni )
The ideal candidate for this role is a proven sales performer adept in direct-toconsumer consultative sales who excels at working with high ticket size products. As an upGrad Admission Counsellor [AC], you will help prospective learners find the right educational course to upskill themselves and progress in their careers. You will guide them through the decision-making process and persuade them to enroll in upGrad programs.
RESPONSIBILITIES & DUTIES
• Act as a mentor and guide for potential learners, offering career advice and insights into how upGrad can accelerate their professional journey.
• Provide personalized career counseling to potential learners, assisting them in charting their career trajectory and demonstrating how upGrad can facilitate their goals.
• Meet weekly enrollment, revenue, and collection targets to contribute to the overall success of the organization.
• Establish the unique value and effectiveness of upGrad's online/blended learning model to potential learners.
• Manage the complete sales lifecycle for assigned leads, including initiating contact, conducting product demonstrations, closing sales, and nurturing post-sales relationships.
• Maintain a comprehensive database of lead interactions within the CRM system, offering continual feedback to the marketing team to enhance lead quality.
BASIC ELIGIBILITY CRITERIA
• Minimum of 2 to 5 years of B2C sales experience, with at least 1 year spent in a single company.
• Prior experience in selling education products [Preferred]. • *Minimum graduation or above, with qualifications from relevant backgrounds preferred: o For Data/Tech/AI programs: Engineering, Computer Science, BCA. o For Management programs: BBA, Management, BSc, BCom & any other graduation program.
• Previous experience working a 6-day work week.
• Currently working in the capacity of an individual contributor.
• Proven track record of meeting targets in the existing company. *Note: Graduation is a requirement for the role, but exceptions may be made for candidates unable to complete their degree due to specific circumstances, provided they meet all other required criteria.
SKILLS
• Excellent written and verbal communication skills, including strong interpersonal and presentation abilities. 2 EXPERIENCE RANGE 2 to 5 years of sales experience with a minimum of 1 year spent in the same company. REMUNERATION Based on your current CTC / Competitive as per industry standards
• Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
• Ability to persuade learners towards enrolling in courses while ethically influencing their decisions.
• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
KEY PERFORMANCE INDICATORS
• Minimum 120 minutes of talk time over calls per day.
• Conduct 1-2 virtual sessions (VCs) per day, each lasting at least 60 minutes.
• Connect with a minimum of 40% of your leads each day i.e., a minimum of 4 to 5 dials on every lead.
• Consistently meeting and exceeding weekly revenue targets.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for upGrad Admission Counsellor roles with real interview advice
Futuristic Edtech enjoyed Induction formalities with amazing perks & benefits for employees. ESOP is fascinating among all. Leave policies are lucrative. Insight about Upgrad & Global presence which is remarkable.❣️😍💫🏆
Joining sales profile comes with expected Immense pressure & money pouring in. Hence no dislikes.😊
Read 201 reviews0-3 Yrs
₹ 3 - 4L/yr
Chandigarh, Visakhapatnam, Bangalore / Bengaluru